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All reviews patriots point downtown charleston waffles breakfast lady the breakfast area excellent location front desk staff across the bridge biscuits and gravy staff was very friendly and helpful would stay here again easy access continental breakfast great place to stay fort sumter beds were comfortable convenient location
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Reviewed November 2, 2018

Stayed 2 nights when visiting Charleston area. Nice Hotel with well kept surrounds and there seems to be some pride from all concerned . Very friendly helpful staff with nothing too much trouble. Breakfast is very good and the lady in charge is a hoot....she sure seems to like her job and is a credit to the Hotel . Very clean rooms even though some of the rooms need a little updating it seems to be a job in progress. Would stay again if in the area.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank dnh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded November 5, 2018

Dear dnh2014,

Thank you for your comments. It is very rewarding to receive you remarks about your recent visit. Your business is important to us and is always appreciated. Please come back soon.

Most sincerely
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 1, 2018

The staff were extremely friendly and accommodating. The hotel is old and badly in need of updating . Some rooms are very old smelling and the heating systems are badly in need of changing . The were felty .

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank stephencE7344BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded November 5, 2018

Dear stephencE7344BH,

We sincerely apologize that we did not meet your expectations nor needs with room conditions. Your comments are important so we know of this experience and can make corrections. Thank you for mentioning our staff and their friendly service. We appreciate your business and hope you will visit us again.

Most sincerely
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 22, 2018

Great Location, Friendly Staff. Carpeting in guest room looked like it needed a good shampooing or replacement. Mattresses were okay, but not as comfortable as other Best Western hotels we’ve stayed in.LOVED the window seat in room, perfect for reading a good book and extremely cushy. Also LOVED the charming murals at the elevator doors! Friendly caring staff, the breakfast server was AMAZING!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank suebpositive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded October 23, 2018

Dear suepositive,

It was so good to receive your comments about your visit at our Best Western Patriots Point. We are very pleased that you found us convenient and friendly. We will certainly address the carpet situaton. Thank you for your business.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2018

We stayed here while visiting the Charleston area. Good beds, rooms looked clean. Breakfast good. Every morning we had : scrambled eggs, sausage, biscuits, gravy, cold or hot cereal, yogurt and toppings, pastries, and make your own waffles. Good coffee. Every employee that we spoke to was very friendly and helpful. Didn't go out to the pool. The hall carpet needs a good cleaning. Over all, good place to stay.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank 320rebeccaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded October 23, 2018

Dear 320rebecca,

It was a pleasure to receive your review of your visit and that you found us a good place to stay in Mount Pleasant,
Our entire staff work hard to insure our guest are welcome and have a great visit. Please make us you home when you travel to our area. Thank you for your business.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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Reviewed October 20, 2018

Good hotel, nice breakfast area and many items to choose from. Could use updating and renovation although there seems to be some painting and changes being made.Good location to Charleston just over the bridge-easy access.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank poodlema07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded October 23, 2018

Dear poodlema07,

Thank you for choosing our hotel and posting this review of your visit. It was good to learn that you found us convenient to the Charleston area. Thank you again for your business, please come back soon.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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