Clean facilities, comfortable bed, good food, friendly staff. Sofa bed was broken in our room; other than that, everything was wonderful! The attached photos are of the view from our king suite balcony.More
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Karen at the pool was very hospitable and friendly. She went out of her way to make our stay enjoyable. She should be given positive feedback. We have tried other locations in myrtle beach but will be coming back to ocean reef because of Karen.
Thank you so much for taking the time to review the Ocean Reef, Brian. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.
Sincerely,
Tarra Drost
Guest Services Manager
Love staying here Amber at check in was delightful very sweet young lady. Maggie at the café du port was great as always! The rooms were very clean and up to par. Our favorite part is the view can’t wait to come back to our home away from home.
Thank you so much for taking the time to review the Ocean Reef, Bill. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you again and we look forward to having the opportunity to do so again soon.
Sincerely,
Tarra Drost
Guest Services Manager
Very nice and quiet stay! Amber was very friendly at check in. I didn’t have pillows in my room when I got here however housekeeping came up right away and was very efficient and pleasant. Gorgeous view!
Thank you so much for taking the time to review the Ocean Reef. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.
Sincerely,
Tarra Drost
Guest Services Manager
We travel with two other couples and have stayed at the Ocean Reef on other occasions. It has been several years because of raising our children, work and the COVID-19 pandemic. We have always had a wonderful time at Myrtle Beach and can't wait until we return again.
Ocean Reef is a great hotel just a few steps from the beach. The junior suites are great with balconies facing the ocean. The pricing is well within our budget.
Two things that made this trip exceptional were the front counter associate Nickalee, who was very helpful, friendly, knowledgeable and made you feel welcomed and the breakfast buffet with a made-to-order omelet station. Our waitress Maggie was also very welcoming and even remembered us from years past.
Ocean Reef is also just two blocks away from a first class restaurant The Flamingo Grill.
Ocean Reef is our favorite place to stay in Myrtle Beach.
Thank you so much for taking the time to review the Ocean Reef, Sunshine. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you again and we hope to have the opportunity to do so again.
Sincerely,
Tarra Drost
Guest Services Manager
Very beautiful rooms nice clean beautiful view love the bed the mattress was fantastic slept real good but there was some things I didn't like like the front desk and they have attitudes and the shower didn't work other than that I enjoyed my stay I will return because the rooms was gorgeous then I had fun there I just didn't like the front desk with the ladies with the attitudes and the shower that didn't work and I called maintenance and they never showed to fix my shower but anyway I had a great time at your Resort thank you
Thank you for providing a review regarding your recent stay at Ocean Reef Resort. I truly apologize for any inconveniences you encountered during your time here and assure you this was not a normal reflection of our resort or its operation. Guest satisfaction is our number one priority, I apologize that we fell short of exceeding your expectations.
Please rest assured that your comments have been shared with the management team in an effort to improve our service. We truly value your business and regret not exceeding your expectations. Again thank you for your comments and letting us know about these issues so we can address them promptly.
Sincerely,
Tarra Drost
Guest Services Manager
