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Eddie C
Garland, North Carolina

Terrible

1.0 of 5 bubblesReviewed Feb 14, 2017via mobile
Very disappointing, filthy and smelly. Homeless people going in and out of rooms with no keys at will. They would not refund my money. Told manager to keep it and I would not be back. It was the only hotel in the area with an available room. Luckily found a cancellation room at a near by days inn.
Date of stay: January 2017
Trip type: Travelled on business
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Reviewed October 13, 2016 via mobile

Because of Hurricane Matthew, we were desperate! We had no power at home in Cordova...which is only about 5 miles away...so we were literally desperate to take a hot shower. We looked around Orangeburg for about an hour but every motel/hotel was booked to capacity so we had no choice but to use this roach motel. The outside is horrible looking...eerie even. We knew we weren't going to stay here but even the thought of having to resort to a place like this bothered us...but again...we were desperate! We opened the door and the room reeked a foul old stench... My daughter wanted to turn around but I reminded her it was just to clean up. She went for the bathroom and I just stared around this gross place... The quilt on the bed was permanently dingy and I dare not turn it back to reveal the sheets! Honestly, I didn't even want to sit on the bed, but the chair that was in the room was so dirty and nasty...so I wasn't about to sit on it!! I heard my daughter yell out...so I went to see what was the matter...and there we saw MOLD all up on the ceiling of the bathroom! I went to charge up my phone while my daughter took a shower... I just wanted to high tail it out of there! My mind went to the people who had to evacuate from the coasts of South Carolina and who had no choice but to stay here... I felt so badly for them because they had nowhere else to go... Even though I had no electricity at home...I would much rather be without power than to stay at this God forsaken place! Please people make this place your last resort! Trust me on this... I wish I could have taken some pics...but my phone was as dead as this place...

Date of stay: October 2016
Trip type: Travelled with family
13  Thank reddreddy247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2016

Desperation makes sick bedfellows. We would NEVER EVER EVER have opted for this hellhole if we hadn't been evacuating for Hurricane Matthew. I'm surprised Hotels.com keeps offering up such a flea bag. We'd have been more comfortable staying in my car.

I completely understand the place was crowded, with the noise of other evacuees' children running up and down the stairs for amusement all day and night. I understand tensions were high - but the owners are by far the poorest excuses for hucksters I've encountered - taking advantage of evacuees and last-minute lodgers worried for their safety. We could have afforded to stay in a better hotel... but nothing was available. Many of the other guests were clearly not in a position to do so. I feel badly for anyone who's wasted their money in a Palmetto Inn.

Greeted by the overwhelming odor of curry in the lobby, the proprietor instantly told us we should be "glad to have a roof over our heads". Sounded like a line from the Bates Motel. Norman, is that you? These shysters are NOT in the hospitality business. Either that or they're advocating their own hygiene habits. We got two 1 inch, 1/8th inch wafers of soap for 3 people for 3 days. One tiny packet of shampoo - half a teaspoon. No coffee maker... no kleenex... no housekeeping... no telephone. Pillows that appeared to have survived the second world war. Key cards that had to be recharged every morning or we couldn't get into a room we had paid for in advance. WiFi scam - you can access WIFI connections, but they don't connect to the internet.

I had made the reservation two days in advance - and had clearly indicated we were traveling with pets, needed a nonsmoking room and needed internet access. But as we were checking out, the proprietor's BANSHEE wife screamed in the parking lot that we hadn't paid for pets. Same woman had tried to convince me a room was "nonsmoking" when it looked and smelled like an ashtray. Trying to charge us twice is probably not the best way to enhance your social media standing.

The same woman came to the room each day to count towels. She wanted to argue and carp about how many we had - didn't want to pick up the trash and we had to beg for additional toilet paper. Ridiculous.

We finally had to drive to WalMart and buy additional towels - BATH towels, not the hand towels, shampoo, a blanket, soap and a can of Lysol. There was blood on the coverlet. Mold everywhere. The sharp stench of cigarette smoke in a "nonsmoking" room is not going to fool anyone. Here's a hot business tip for the proprietors: try the laundromat business instead - and start by washing your sheets & bedspreads. Hospitality is obviously a term that escapes you.

NEVER again.

Room tip: Sleep in your car instead
Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
13  Thank kalliope61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2016

This place is a dive! Stayed for about an hour. Cigarette burns on the comforter, smelled, air conditioner didn't work and could see through to the outside around the unit, no wifi as advertised, no towels and no toilet paper. Management not even on site! Worst experience ever. I won't trust Expedia again!

Date of stay: October 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
11  Thank Cheryl M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 8, 2016

The people who run this establishment have no pride in their hotel. They are rude, the towels and bedding always looks dirty. They have no Ice Machine, the Drink Machines half work. They are very rude people and I wouldn't recommend staying at any of the hotels in Orangeburg, SC on Edisto Drive, as the Palmetto Inn and Suites, the Econolodge, and the Crown Inn are all run by the same rude people! They have no pride and only looking for money, they don't care about how the places and rooms look.

Date of stay: April 2016
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
12  Thank Danielle M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 9, 2015

I checked in because of an emergency, stranded situation. I spent 5 minutes in the room, and then went back to the desk to ask for a refund. They said, "Too late, the paperwork has been filed, no refunds."

The room smelled of cheap cleaning supplies. The bedding had tears in it. There was trash and garbage stacked outside of adjacent rooms. The door looked as if it had been broken into or attempted on plenty of occasions. It was a scary place, period. I do not recommend this to my enemies - and I almost never write a scathing review like this. However, I value giving sound advice and hope others might heed this warning!

Room tip: I saw no "good" rooms.
Date of stay: October 2015
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
15  Thank 422DS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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