I booked in at the 'Stay for Breakfast" rate which room rate is adjusted to cover that meal. When my monthly credit card statement came. I noticed that the hotel had actually charged me for $13.70 MORE than the total shown on my official hotel receipt. I called the hotel & they said the additional charge was for breakfast, ehich they neglected to put on my receipt. I pointed out to them that my room rate included breakfast. The clerk then said they would have to check with their manager and would call me back. UItimatley, the manager said the charge would be reversed. Interestingly, the same thing happend to my colleague at the same hotel.
I am a "frequent flier:" at this chain and this has not happened before but if this mistake was made on 2 separte bills, how many others were there? I am recommending the hotel for the sake of the many nights I have stayed at the chain but this one........
- Official Description (provided by the hotel):
- Stay at Courtyard by Marriott Rock Hill, TripAdvisor's 2013 Certificate of Excellence winner and Marriott 2013 Silver Award recipient. Enjoy a comfortable lobby space at our hotel in Rock Hill, South Carolina, where you can have a meal or a Starbucks beverage. Whether traveling for business, experience our accommodations and our perfect location near Carowinds Theme Park, US National Whitewater Center, Historic Brattonsville, Cherry Park Softball Complex and Winthrop University. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Courtyard by Marriott Rock Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Rock Hill Hotel Rock Hill
- Courtyard Rock Hill
- Rock Hill Courtyard
- Rock Hill Marriott