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1 - 6 of 410 reviews
Reviewed September 24, 2019

The rooms and carpets desperately need to be refreshed. Although there is no smoking in the rooms, you can smell a faint reminder that once smoking was allowed. Breakfast is typical for this class of hotel. But worst of all is the blaring of Fox news to accompany your breakfast. Would recommend a less divisive choice in a television station. On the hand, the staff is very nice especially the night staff/manager.

Date of stay: September 2019
Thank Safari826429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn S, Public Relations Manager at Quality Inn Summerville-Charleston, responded to this reviewResponded September 25, 2019

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2019

This hotel is right off of I-26. It is close to many restaurants. It was well maintained and clean. There are no elevators. Robert, at the front desk, was exceptionally helpful and pleasant to talk with. Our room was quiet - just around the corner from the front desk and we never heard any noise. The room was a nice size and had a large desk. There was a coffeemaker, fridge and microwave. The only drawback for us was that the beds were hard. The bathroom was large with a sink inside. Breakfast had hot eggs, sausage, waffles, cereal, breads & pastries, fresh fruit, hard boiled eggs, yogurt, coffee, juice and milk.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank MNroadtrippers66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn S, Guest Relations Manager at Quality Inn Summerville-Charleston, responded to this reviewResponded June 30, 2019

Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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Reviewed March 31, 2019 via mobile

Stayed here 4 nites. Our was clean, price was reasonable, breakfast was your chain hotel, standard continental. Slow tub drain issue was fixed after notifying front desk. Many hotel choices in this area near U.S. 26. Small pool area. Would stay again.

Date of stay: March 2019
Trip type: Travelled with family
Thank Phuzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn S, Public Relations Manager at Quality Inn Summerville-Charleston, responded to this reviewResponded April 1, 2019

. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 3, 2019 via mobile

We stayed one night and when I got in the shower the bottom of my feet were black, from walking in the room, the carpets need to be cleaned big time. Also the eggs for breakfast was really dry. And the air in the room wasn’t real cool either.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank Debra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn S, Public Relations Manager at Quality Inn Summerville-Charleston, responded to this reviewResponded March 4, 2019

Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 20, 2019 via mobile

Would have given it a 4 if they had an elevator. Room was nice, the place was very clean and the room was well furnished. The guy on duty was polite and friendly. For the price I expected more amenities. Not bad, but I have certainly had better deals.

Date of stay: February 2019
Trip type: Travelled on business
Thank tom24527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn S, Public Relations Manager at Quality Inn Summerville-Charleston, responded to this reviewResponded February 22, 2019

Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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