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All reviews an excellent meal restaurant staff front desk great hotel enjoyed our stay two night stay breakfast was delicious other guests every morning breakfast staff staff was very friendly patricia brand protocols property lodging workers
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Reviewed 4 weeks ago via mobile

This is a great Hotel with even better staff, Tya, Michele, Maile and Mario provided excellent customer service and genuine Hospitality for our family this weekend. We truly enjoyed our stay at this Hotel!! THANK YOU, we will be back!!

Trujillo Family/April 2021

Date of stay: April 2021
Trip type: Travelled with family
Thank O2804OSmariat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith Gaines, General Manager at Hilton Garden Inn Summerville, responded to this reviewResponded 3 weeks ago

Thank you for your kind words, we will be sure to thank Tia, Michele, Maile and Mario for exceeding your expectations during your stay. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We loved our stay in the Hilton Garden Inn and Homewood Suites in Summerville, SC! We visited in December of 2020 then returned again for two visits in January, and every time the hotel staff were wonderful and friendly. The rooms were clean and the beds were comfy - we slept very well. The staff in the dining area and bar were exceptional, and remembered us from our prior visit. Mario and the team were so kind. We were visiting to house hunt and when we came back for closing, they all had written us a card to congratulate us and welcome us to SC! I don't even think most people will do that for a colleague - and these folks had only met us once before and REMEMBERED! Thank you to all the Hilton Garden Inn staff for making us feel more than welcome. We will be back.

Date of stay: December 2020
    • Value
    • Sleep Quality
    • Service
Thank KellyBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith Gaines, General Manager at Hilton Garden Inn Summerville, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to comment on your stay, we are delighted we were able to make your stay enjoyable. We hope you like the area as much as we do. Welcome to Home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I had to switch rooms twice before I got a cleaned room. The bathrooms were dirty, there were bottle tops left on the floors. The surfaces were not cleaned. It was not a good experience. No one seemed concerned.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith Gaines, General Manager at Hilton Garden Inn Summerville, responded to this reviewResponded 4 weeks ago

Please accept our apologies for failing to meet your expectations during your stay. We hope you will continue to stay with Hilton as your brand of choice.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2021 via mobile

We absolutely loved the Hilton Garden Inn and Homewood suites in Summerville South Carolina. It was a brand new facility. The rooms were beautiful and spotlessly clean. The services were great. We especially loved the home cooked breakfast and we loved our server whose name was Patricia. We highly recommend this place. It was just so comfortable. The swimming pool was just spectacular. It was too cold to use it but it would be wonderful to use during the summer. Thank you so much.

Date of stay: March 2021
Trip type: Travelled with family
Thank rfried140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith Gaines, General Manager at Hilton Garden Inn Summerville, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to comment on your stay with us. We will be sure to let Ms. Patricia know that you spoke highly of her during her interaction. Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2021

I enjoyed my stay. I will be returning this week again and would not consider staying anywhere else. The staff is amazing and the made sure the place was clean. The bartender was awesome. Overall great experience.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank jdlocklear728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith Gaines, General Manager at Hilton Garden Inn Summerville, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to comment on your recent stay here at the Hilton Low Country Conference Center. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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