The property looks decent enough on the outside. But, it started with checking in -- the hotel clerk was incompetent and, worse yet, very unfriendly acting as if his mistakes were our own. The rooms were decent size, the bed large. Pillows were flat but I brought my own so no biggy. The bathroom is ridiculously small -- truly only enough room for one person at a time. The door, made clearly from plywood as it started to bulge on the bottom, was dirty, the tub was dirty, the shower curtain stained. The TV is of poor quality and small and the remote did not work. We asked for a different remote to no avail. There was one pen in the room which the maid took from us. On one day we returned to our room only to find that the coffee my husband had asked for from the front desk the day before was taken, so no coffee. There was no toilet paper, and on one of the days the maid neglected to give us any washrags. The whole property is run down, not well maintained, and management is greatly lacking. We had prepaid for four days, otherwise we would have left after one night.
- Official Description (provided by the hotel):
- The Baymont Inn & Suites Spearfish has a strong mission to provide it's guests with a home away from home. We promise to deliver the best and most sincere service while you relax and enjoy your time in either your room, our indoor-heated pool, hot tub, arcade, lobby. We provide free WiFi, continental breakfast, and parking. We are looking forward to having you stay with us on your next visit! ... more less
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- Also Known As:
- Howard Johnson Spearfish
- Best Western Spearfish
- Spearfish Best Western