We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$127
View deal
Priceline
US$127
View deal
ZenHotels.com
US$131
US$107
View deal
SAVE US$24
Hotels.comUS$127
HIExpress.comUS$127
Destinia.comUS$131
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (450)
Filter reviews
450 results
Traveller rating
216
144
54
20
16
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
216
144
54
20
16
Show reviews that mention
All reviews front desk cinnamon rolls general manager stay there again hot breakfast yogurt breakfast staff highway diner
Selected filters
Filter
Updating list...
3 - 8 of 450 reviews
Reviewed July 1, 2020 via mobile

My family and I stayed June 26th thru June 29th 2020 and loved it! The room was very clean and the front desk staff were very helpful and friendly! Will definitely stay again! Next time—hopefully the COVID will be gone so that we can experience the breakfast too. But that wasn’t the hotels fault they couldn’t open it. Can’t wait to visit again!

Date of stay: June 2020
Trip type: Travelled with family
Thank KelseyLF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene' Baker, Owner at Holiday Inn Express & Suites Chattanooga Downtown, responded to this reviewResponded July 12, 2020

Dear KelseyLF,
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 6, 2020 via mobile

Clean but lacks tubs in bathroom. Did not like that I had to use valet everytime I parked or needed my car. Also they charge daily to park in their faculty. They took the charges off my account but then took away my breakfast buffet.

Date of stay: March 2020
Trip type: Travelled solo
Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adventure636545, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this reviewResponded March 9, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 24, 2020 via mobile

Very nice suite room for the evening in the heart of downtown. Super friendly staff, very clean room. As always, the breakfast was good for free, which is why I always book Express. The breakfast staff was very friendly!

We had a corner room, which had a window to the bedroom that faced MLK. The only issue with the placement of this room was how loud it was, even on a Friday evening/early Saturday morning. I would ask for a different placement next time.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank Alicathelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adventure636545, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this reviewResponded January 27, 2020

Dear Aliciathelton,.
THank you so much for the review of our hotel. I am so happy to know that met and exceeded your expectations. I do hope you will visit us again if your travels bring you back to the Chattanooga area. We look forward to seeing and serving you again. You are why we do this everyday. I can't wait to share this review with my team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 13, 2020

I was slightly early on checking in but the hostess at the front desk was fantastic - very accommodating and did her best to find me a room with a view. The next morning at breakfast I saw her again and she waved "hello", which was just such a nice touch. I was meeting a friend for a "girl's night out" and our room was large and spacious. We hadn't planned to share a bed, but as I booked on a cheap-online site I let the hotel choose our bed and it was a king. Nonetheless, the bed was comfortable, our view from the window was nice, the bathroom was spotless. I appreciated the shower dispensers rather than the tiny bottles that get thrown away and the choice of scents was wonderful. Breakfast was plentiful and tasty. The only fault, which is none of the hotel's, is that there was construction on the road right outside - that made walking from the hotel to just about anywhere really too difficult of an endeavor, but that's likely me being particular. I'd come back here.

Date of stay: November 2019
    • Location
    • Rooms
    • Service
Thank Julianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adventure636545, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this reviewResponded January 15, 2020

Dear Julianne,
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 22, 2019

Holiday Inn Express is a half-mile from the Interstate; very accessible except for some construction. It’s located in an undefined area between Downtown and the highway-laced periphery. I walked to Downtown in about 15 minutes.

Good parking, friendly staff at check-in and breakfast. Spacious & clean room, Keurig coffeemaker, very cool LED lamp on desk. There’s a 24-hour diner across the highway, if you need it.

Holiday Inn Express served up an above-average breakfast (my hot cinnamon roll & turkey sausage combo gave me the perfect protein and sugar buzz I needed to get my day going.) Minor irks: sluggish elevator, super-thin TP, overripe bananas. Still, I’d go back. If it were about $25 less, I’d say 5 stars.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
1  Thank cdub333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this reviewResponded December 23, 2019

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 423-664-4321 or mbarnes@vhghotels.com.

Sincerely,
Marquita Barnes
Assistant General Manager
423-664-4321
mbarnes@vhghotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews