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All reviews room was clean logan's roadhouse lookout mountain biscuits and gravy best westerns ruby falls no elevator would definitely stay here again the breakfast area waffles pleasant stay king bed one night stay easy access staff was friendly free breakfast downtown chattanooga
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6 - 11 of 621 reviews
Reviewed August 20, 2018

Great value and location. Near city, mountain, and water. Would stay here again. Staff was great and breakfast is really good. Offer great military rate which made the hotel that much more desirable..

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jonathanmitrosky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Guest Relations Manager at Best Western Royal Inn, responded to this reviewResponded 3 weeks ago

Dear Jonathan,

Firstly I'd like to thank you for your service and the sacrifices you and your family have made for all of us. Secondly, I'd like to thank you for taking the time to leave us a review and I'm glad we were able to provide you with a great stay. We hope that next time you're in the area you'll stay with us again!

Thank you,
Alicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

We had the privilege of staying here it felt life home away from home. The place is clean and staffs were very helpful and Friendly. Thanks to Khyodie( not sure if it is spelt correct) and Nadine they took care of us. Would recommend this place to friends

Stayed: July 2018, travelled as a couple
Thank Sana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Guest Relations Manager at Best Western Royal Inn, responded to this reviewResponded 3 weeks ago

Dear Sana G,

Thanks so much for leaving us a review! I'm glad Kayodi and Nadine were able to help you and that you felt so comfortable staying with us. I hope that the next time you're staying in Chattanooga you'll choose us so we can continue to impress.

Thank you,
Alicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2018 via mobile

After an 11 hour trip on our way to Florida, we were just happy to get out of the car! The front desk was nothing to write home about, definitely not over friendly. The room was fine, the bathroom smelled like urine but the sheets were clean and the was bed comfortable, so for the price what more can you ask for? The kids enjoyed being able to take a dip in the pool.

Stayed: August 2018, travelled with family
Thank Courtney J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Guest Relations Manager at Best Western Royal Inn, responded to this reviewResponded 3 weeks ago

Dear Courtney,

Thank you for taking the time to leave a candid review of our hotel. I'd like to apologize that the front desk staff was not satisfactory and will be looking into the issue. I hope that you'll consider staying with us again next time you're in Chattanooga so we can show you how we improve.

Thank you,
Alicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2018

This was a quick, one night stay. It is an economy motel but I was pleasantly surprised by the size of our disability access room. It was clean, comfortable, and quiet. The toiletries provided were quite pleasant. We went out for breakfast in the morning but did get coffee, which was good. The rest of the breakfast looked simple but adequate. The staff was friendly. It was a good value for the rate.

  • Stayed: August 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Guest Relations Manager at Best Western Royal Inn, responded to this reviewResponded 3 weeks ago

Dear Linda,

Thanks for taking the time to leave us a review and let us know how we did, we really appreciate it! I'm glad we were able to satisfy you with our amenities and value of our hotel. We hope that the next time you come through to Chattanooga you'll consider staying with us again.

Thank you,
Alicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 10, 2018

Clean room, comfortable bed, good staff, good location! Very satisfied and will stay here again. The breakfast was great, much more than what we expected.We plan to travel a lot more so I hope all the Best Westerns are as nice as this one.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rdhjenbray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Guest Relations Manager at Best Western Royal Inn, responded to this reviewResponded 3 weeks ago

Dear rdhjenbray,

Thank you for leaving us such a nice review! I'm glad that we were able to exceed your expectations with our service and we look forward to seeing you again when you come through the Chattanooga area.

Thank you,
Alicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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