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Traveller rating
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86
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19
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All reviews room was clean older property convenient location air conditioner would definitely stay here again complimentary breakfast campbell fort clerk
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Reviewed January 14, 2020

The clerk here was great. She upgraded us to a suite as the two queen bed rooms were not ready. Even with my military discount the price wasn’t as good as the Hampton’s we stay at but considering this place is outside of fort Campbell and the military is a busy place I wasn’t too concerned. It is convenient to the food strip and the choices are pretty much unlimited as to ones budget. I must admit there are some Marriott hotels near here which I would love to try but I do enjoy the consistency of Fairfield. Our suite was just fine with two TVs and a CD player which we did not use nor need. I did feel sorry for semi truck drivers who really don’t have any room in this hotel area to park their rigs,

Room tip: Booking top floor rooms avoids noises from those above
Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
1  Thank N82221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Fairfield Inn & Suites Clarksville, responded to this reviewResponded January 15, 2020

Dear N82221,

Thank you for acknowledging our outstanding service at Fairfield Inn & Suites Clarksville. We agree, our convenient location is perfect for exploring all that our great city has to offer. We value your feedback and have taken note of it. We appreciate our loyalty and hope to have the pleasure of welcoming you back soon.

Sean Craft
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 7, 2020

Property and rooms were dirty! Front desk clerk and front office manager need
Customer service training! Won’t go into details about how they badgered me at
checkin! Called prior to arrival to confirm an issue, and got an okay! Got there
and front desk clerk, didn’t even ask my name immediately started badgering
about the very issue I called about! After I stayed at this hotel in the past at least 6
times!

Room tip: Front desk staff rude!
Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank litca7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Fairfield Inn & Suites Clarksville, responded to this reviewResponded January 8, 2020

Dear litca7,

We appreciate you choosing to stay with us on several occasions and we regret that this time was disappointing. Please accept our apologies for the service issues you experienced and that we were not attentive to your needs. We are sorry to have let you down and we are grateful for your review so we can improve upon these areas. We want to be attentive to every guest and we are thankful for your honest feedback. We hope that you will give us another opportunity in the future.

Sean Craft
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2019

My husband and I stayed two nights. The room was nice, clean, comfortable and stocked with plenty of needed items. The employees were awesome...so friendly!! The complimentary breakfast was fresh and very tasty. The hostess, was right on top of everything and very helpful. Frequent trips will be made to the area, so that will be our place to stay

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
1  Thank AmboyTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Fairfield Inn & Suites Clarksville, responded to this reviewResponded December 31, 2019

Dear AmboyTravelers,

We are thrilled you and your husband had an excellent stay at the Fairfield Inn & Suites Clarksville. Your praises about our comfortable accommodations and scrumptious breakfast are a pleasure to read. Moreover. It is nice to know that our associates took great care of you. Thank you for being our guest, and we look forward to welcoming you back soon.

Sean Craft
Area General Manager

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Reviewed December 4, 2019 via mobile

Stop here on a cross Country road trip and it didn’t disappoint. All of the employees we met were so nice, friendly and helpful. It was clean, bed was comfortable, breakfast was good and it was a convenient location.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank K_Loves_to_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Fairfield Inn & Suites Clarksville, responded to this reviewResponded December 4, 2019

Dear K_Loves_to_Travel,

Thank you for staying at the Fairfield Inn & Suites Clarksville and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations with our accommodations, and that we provided everything you needed for a perfect connecting location. We enjoyed having you with us, and we hope to see you again on your next trip to the area.

Sean Craft,
Area General Manager

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Reviewed November 4, 2019

The room was nice and comfortable, clean, and stocked. The clerks were very helpful, and the breakfast was very good. I would definitely stay here again. We visited on 10/29/19 returning from a trip to Alabama.

Room tip: don't know
Date of stay: October 2019
    • Value
    • Location
    • Service
1  Thank fortney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Fairfield Inn & Suites Clarksville, responded to this reviewResponded November 4, 2019

Dear fortney,

Thank you for staying at the Fairfield Inn & Suites Clarksville and for posting such a generous review of our hotel. It is a pleasure to know our comfortable accommodations, courteous staff and delectable breakfast exceeded all of your expectations! We enjoyed having you as our guest, and we look forward to hosting you again.

Sean Craft
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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