Hotel is conveniently located. Check in was very slow. Although we had pre-paid, the front desk did not have the information handy when we arrived. The first room we were assigned was not made up. Dirt on the carpet, old linen with stains. We exchanged this for another room which had musty smelling but cleaner linen. The ceiling in the bathroom was leaking due to a leaky pipe. Breakfast was donut, bad coffee and weak coffee.More
Comfort Suites
Booking.comBooking.com
Taking safety measures
You really do get what you pay for. However, I didn't know I was paying for the bedbugs too. If I were you, I'd take the mold and smell as a sign to run to one of the other hotels. Just pay a little extra for a cleaner and friendlier environment.
Hello Shannon P, We attempted to find the incident you described but could not. We have had no incidents of bed bugs and no record of anyone staying With the name "Shannon P*****" or P***** Shannon".
We would very much appreciate it if you would contact us to resolve this. Regardless of whether it was us or not, we would like to make up for your bad experience.
Gap under the door. Wall had split seem. The beds were to springy for me. I liked the water pressure in the shower.like I would not stay if I was traveling with wife an kids the wife would never have stayed there. Bottom line is you get what you pay for.
I went to visit my sister that is based on Fort Campbell and that looked like a descent hotel from outside but stuff I had to deal with and the room I stayed in not so much... I don't know where they find those people but the guy behind the counter was clueless, snooty and completely unhelpful. There was strange smell in the room and I found cockroach in the room among other little bugs. Bathroom was dirty and I didn't dare to touch anything before cleaning it myself. I am never going to stay there again!!!!
Well after booking two rooms for two weeks and had relatively small problems I was renewing my booking for both rooms another week and after giving them 700 dollars they locked the rooms and wouldn't let occupants get their items out and couldn't process the hotel any other way than a on site cc swipe??? It's 2014 no booking no payments just in person??? Ridiculous tried to give the manager a chance he basically told me off and said you can call the police! They are ridiculous not to mention a rat in the room!!!
This is a really good hotel to stay on a way. It presets standard clean rooms for reasonable value. Continental breakfast is usual. The traveler can take an advantage eating in McDonald's in 60 steps away or in gas station next door. This hotel located just 40 away from Nashville, TN what make it easy to use it for business and keep budget.
