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2 - 7 of 24 reviews
Reviewed April 16, 2019 via mobile

We checked in to a decent room for the price. Within 1 hour of checkin I had an appendix attack and we had to go to the hospital. I was admitted for emergency surgery. Sent someone to go get our things out of the room since we were going to have to stay at the hospital. Motel would not give us any money back on the room. Even if they would have given half would have been nice after what we went through with having emergency surgery 3 hours away from home.

Date of stay: April 2019
Trip type: Travelled with family
1  Thank dmcpwyatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Clarksville TN, responded to this reviewResponded April 17, 2019

Hi Traveler,

On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor customer service very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

Lilith V.
#Team6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 15, 2019

checked in and checked room out and found that the remote didn't work...called front desk and they brought a new one right away... very nice! heat was on @ 90 degrees so I shut it off.(Did they clean room with heat on 90 degrees??) I made the mistake of not checking the shower, checked the toilet flush,bed sheets, remote etc... well got a decent nights sleep and wanted to hit the road before sunrise. surprise!!! The shower valve from the faucet to the shower head is stripped and will not allow water to rise to the head!

Date of stay: March 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Happiness545374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Clarksville TN, responded to this reviewResponded April 17, 2019

Hi Happiness,

We are disappointed to learn that we fell short of your expectations. We take reports of poor room maintenance very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2018 via mobile

Was just traveling through stopped a little late, just for one night to get a few z’s. Great price, clean and comfortable rooms, a good value. Staff was friendly and hospitable. Would stay here again.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Myra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 6, 2018

Front desk employee was very courteous but the room was just too beat up and dirty. We spend very little time in a motel so we don't like to spend a lot of money on a room but I hate getting in to rooms that that have lots of damage starting at the door frame that appears to have been broken in, open electrical box in bathroom, two refrigerators because one didn't work and the one that did was all scratched up, stains on woodwork, chipped paint etc.

Date of stay: February 2018
1  Thank Katherine9828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 31, 2017 via mobile

I stayed here overnight last night and had an honestly lovely experience, especially considering the low rate! I was fearful at first booking this hotel due to past reviews but was very pleasantly surprised! It was nicely updated. No old gross carpet, nice new wood floors and comfy beds and very updated bathroom area. Would definitely come back again!

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank Inspire584556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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