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Reviewed December 26, 2017

Nice clean, quiet and warm hotel. I had an extended stay here and found the staff to be always kind and helpful. The rooms are large and comfortable with an excellent breakfast of scrambled eggs, biscuits and gravy with sausage on Saturday and Sunday.

Date of stay: November 2017
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank ariesmaiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 21, 2017

The staff was so kind and helpful. She informed of us of the main tourist attractions but also the more hidden ones that only a local would know. The rooms were nice and we woke up with a lovely view of the Tennessee mountains. The breakfast was also had a good variety of options. The only hiccup was our bed's headboard was slightly falling throughout our stay, but that did not really affect the room's purpose or value.

Room tip: There are rooms where you get a view of the mountains!
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank BZTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 19, 2017 via mobile

Our family came in for Labor Day, my birthday, I had made a reservation prior, no issues until we walked into our room!! The beds were not made, trash was all over the floor, and clearly not acceptable! We went to the front desk to get another room, but DENISE, the clerk was not there! We waited for 10 minutes with 4 children ages 1, 3, 4, &10 while she was in the bathroom! Denise got mad at us for wanting another room! They had no more that were clean!! All we wanted was a clean room with sheets and blankets on our bed!! We drove for 6 hours just to get there with our 4 kids! It was the worst experience we had ever had with Hotel employees! Denise was extremely rude and combative, b/c she wasn't going to clean us a room. Out of her job description I guess! Horrible service from Denise the clerk, she ruined my birthday and we will never be back!

Date of stay: September 2017
Trip type: Travelled with family
Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2017

Stayed one night. Room was worn but adequate with comfortable beds & pillows. Staff was so friendly and helpful that I'd love to give them 5 Stars. Hot breakfast bar was a pleasant surprise, especially for the low price of the room. Most of the hotel reeked of cigarette smoke, however. We had a non-smoking room which wasn't bad, but just walking through the hall covered us with a smokey smell. Next trip I'll stay in nearby Johnson City to avoid the smell.

Room tip: Get a room on the parking lot side of hotel so you can see your car.
Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank pacer555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 16, 2017

We stayed at the Americourt Hotel with young children for three nights. In terms of the condition of the rooms, the hotel has clearly seen better days; however it was completely adequate for us. The lady on the reception was extremely friendly and helpful. Various breakfast options were available at the buffet including make-your-own-waffles; cereal; eggs, biscuits and gravy, and toast. Coffee and ice seemed to be available all the time. We used the swimming pool (early September) and it was cold but clean.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Clare K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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