I will start by saying that I read the bad reviews before I even booked my fishing trip. I work in the hospitality industry and thought to my self "you know how people can be, if everything isn't perfect they fly off the handle." So I booked the trip for a week thinking it will be great to get away from work and not have to worry about anything. So on the first night we arrived late after driving from Northern Michigan and we walked in and were greeted by one of the rudest people I have ever met behind the desk. We paid him our 800 dollars for the week and he gave us our room key. We asked him a few questions and he acted irritated and treated us like we were stupid because we didn't know anything about the property that we had never been to before. We got into our room and it was fairly clean except for the bathroom there were hairs all over and the shower and toilet were dirty. The next day we wanted to go fishing and had to wait on the dock for 45 mins. for some one to assign us a boat and get it ready for us. They marina was too shallow and we ran a ground, they didn't warn us about the low water levels and all the stumps everywhere in the lake, and they never mentioned the asian carp ( a 20 plus pounder jumped out of the water and almost took me out). We ate at the restaurant and the food was over priced for the quality of it. The wifi didn't work in our room that they advertised, and we had a hard time getting the password from a different rude employee that acted like we were bothering her when we inquired about the password. The weather was bad while we were there so the fishing sucked, that wasn't their fault. We tried to eat there a few nights later and the place was full, we got ignored by every employee in the building so we left and ate elsewhere. At that point I was so angry at the rude employees and awful management we left 3 days early. When we asked if the could get us some money back they said they would email me a rain check, as if I'd ever go back there, and they never did email me that rain check. I don't ever write these reviews but I hated this place, the employees and management were rude and I felt ripped off when I left. There are plenty of other places to stay on Reelfoot Lake don't choose this one.
- Also Known As:
- Blue Bank Hotel Hornbeak