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All reviews double tree burger bar cookies movie theater indoor outdoor pool concierge room a hilton honors member nice hotel front desk staff business trip convenient location in town shopping and restaurants the room was nice free breakfast staff was friendly bed was comfortable
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Reviewed 4 weeks ago

This property is conveniently located off the Interstate near a suburban mall with chain restaurants. If you're more interested in going downtown where the locally owned restaurants are, as we did, it's only a short drive away.

The Hilton Honors web site warned of a renovation. From what I can tell, it is complete or nearly complete. The rooms and lobby look freshly updated.

Although our room seemed smaller than average, it was well appointed with an over-sized bathroom and a separate area equipped with a small refrigerator, coffee maker, and bottled water (for a fee or free as noted on the tag). I can't recall whether a microwave was available. Possibly not.

A full service restaurant is on site. The build-a-burger concept is fun. In the morning, a full buffet of both hot and cold items is available.

The pool is outdoors.

Although I'll likely stay at the property again because I favor Hilton properties (and there aren't many choices in the area), nothing wow'd me enough to give an above-average rating.

Stayed: September 2018
Thank OHWanderingProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at DoubleTree by Hilton Johnson City, responded to this reviewResponded 4 weeks ago

Dear OHWanderingProf,

Thank you for choosing our hotel during your visit to Johnson City. We know it’s the little things that make your stay more comfortable (along with our great location). We welcome any additional comments or suggestions you would like to share that may better our guest experience. We look forward to welcoming you back in the future.

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Reviewed October 9, 2018 via mobile

A good stay with grandchildren. Good indoor/outdoor pool, friendly accommodating staff, the burger bar was great if you are too tired to go out with kids at night and for breakfast. The food was surprisingly good as well and the staff was accommodating to us and the children. The location is good as well and all in all a good, comfortable stay.

Stayed: October 2018, travelled with family
Thank sw4311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve L, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share you experience at our hotel, and for giving us much valued feedback. We are thrilled to hear you enjoyed our friendly staff and that your had a comfortable stay. Your comments will certainly be shared with our team. We hope to have the opportunity to be of service on your next visit to our area.
Best regards, Steve Lewis

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Reviewed October 9, 2018

We enjoyed our stay at Doubletree. Service was excellent and housekeeping went above and beyond. We plan to come back to International Storytelling Festival and stay again at this hotel. We are from Alabama where friendly is normal. But, all services at hotel were very friendly and helpful. Thank y’all!! The Vines

  • Stayed: October 2018, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank outtathebox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve L, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 2 weeks ago

Thank you so much for the awesome review on our DoubleTree by Hilton Johnson City! Your comments and loyalty are vital to our success and are absolutely appreciated. Please think of us again on your next visit to the area.
Sincerely, Steve Lewis

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Reviewed September 26, 2018

Plenty of parking. We were pulling a 28 ft trailer and had plenty of room for it. Staff was really nice and friendly. Room was clean and the bed was comfortable. It wasn't hard to find the hotel with GPS, but you can't see it from the main road. They did have signs to help you find it if you weren't using GPS.

  • Stayed: September 2018, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank MarineWife0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve L, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded October 4, 2018

Thank you for your 5 star review and your kind words regarding your stay and our staff. Our staff is happy to serve you and we will share and celebrate your comments with our staff. We appreciated the opportunity to have you as our guest and hope to welcome you back on your next visit to the Johnson City area.
Best regards,
Steve Lewis

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Reviewed September 25, 2018

Hotel is conveniently located off ofI-26, lots of restaurants to choose from for dining. There is also a restaurant located in the hotel lobby. Movie theater behind the hotel and shopping mall directly across the street from the hotel.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 533carent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve L, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded September 26, 2018

Thank you so much for choosing to stay with us and for taking the time to share your 5 star review! We are glad to hear you enjoyed out location, located quietly in the middle of everything north Johnson City has to offer. We look forward to welcoming you back on your next visit to our beautiful area.
Best regards,
Steve Lewis

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