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“Hotel Hell on Friday the 13th...14th...”

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Americourt Hotel & Conference Center
Ranked #15 of 16 Hotels in Kingsport
Iowa City
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Hotel Hell on Friday the 13th...14th...”
Reviewed 14 April 2012

Don't know which horror story to start with first. Our room was not cleaned. A path down the center of the room had been vacuumed, but that was it. Dirt, someone else's Gatorade and gum wrappers under the bed. Well, not great but thought I could live with it. Could smell Marijuana smoke through our bathroom vent from another room.Called front desk and complained-that was taken care of. THEN there was the bathroom. Floor not swept, empty toilet paper roll and dirty kleenex behind toilet. BUT the kicker was the soiled washcloth and used soap with somebody's pubic hairs stuck to it in the shower. GROSS!!! We requested a room change and got one after waiting two hours to complain to management, but she was over two hours late to work. .

We were here with a large group (we didn't have a say in this choice of hotels). Another room had blood on the pillow cases and bathroom door; no sheets and dried up food on the bed under the blanket. Yet another room had cigarette butts under the bed, bugs in rooms, soiled sheets, etc. And there were too many reports like this to keep writing them all.

A free breakfast buffett was offered from 5-9. You better get there at 5 because by 8 all the food is almost gone, and cold. There was only one person working-cooking-cleaning up-and running the front desk because the manager was no where to be found. When we walked through the breakfast area at 10pm later that night, all of the dirty dishes were still on tables, all of the food, cereal and dried up gravy were still in the warming pans. We went to IHOP this morning

We don't require fancy hotels and 5 star service, but minimal health and safety standards would be a great place for this hotel to start. Sleeping in your car or a homeless shelter would be better than this place.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Kapra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
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  • English first
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English first
Kingsport
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2011

If you need internet service, you may as well forget it and go elsewhere. It showed good strength but it took hours to stay on long enough to do anything. I tried it at various times of the day and night and it was the same - extremely poor. After 2 days, I was able to get 2 washcloths instead of 1. Ants were all over the pool area. Overpriced for what you actually get, but priced right for what they advertise.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cathy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rogersville, Tennessee
1 review
Reviewed 5 March 2011

After checking in and having a nice shower, I went down to the lobby and could smell the heavenly aroma of food.... which, was originating from the Magnolia Dining Room where they were having their Friday night all-you-can-eat fish fry buffet. Wonderful catfish with salad and all the trimmings! Needless to say... I really pigged out, man! Had a couple beers in the lounge, went back to the room, watched TV, and fell off to sleep real good. Slept like a big-eyed baby! I'll be back... the staff was very nice to me.

  • Stayed March 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank FrankTheTVman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2010

We stayed at this hotel for a soccer tournament one weekend. By far, the worst hotel ever. The first room we checked into had clothes left in the dresser. We asked for a new room and this room had dirty, stained sheets. The walls and carpets were stained and in general, the rooms were old and outdated. We killed several spiders and then couldn't sleep because we worried about what might be crawling around. Many of the rooms had grills sitting outside the door.............a big tipoff that this hotel is used for extended stays. There is really nothing good I can say about this hotel.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank expy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryville, Tennessee
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2010

This motel was far below my expectations. My children described it as staying in the motel from "My Name is Earl," but I think I'd prefer that motel. Most of the outside trashcans were overflowing. There were many portable and not-so-portable grills on the sidewalks outside rooms as well as a gas can (isn't that against fire regulations?). When we arrived, my younger son spotted a three-legged pit bull, and, as we turned the corner to our room, we were greeted by a dirty diaper in a chair.

For $69/night (and that was a group rate), I'll take my chances elswhere. I've paid much less for far superior rooms.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 2boysmom95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americourt Hotel & Conference Center

Property: Americourt Hotel & Conference Center
Address: 1900 American Way, Kingsport, TN 37660-5881
Region: United States > Tennessee > Kingsport
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 Hotels in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americourt Hotel & Conference Center 1.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Kingsport Quality Inn
Quality Inn Kingsport

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