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“Great road trip stop (takes pets for cheap!)”

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Quality Inn Merchants Drive
Ranked #58 of 86 Hotels in Knoxville
DC
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great road trip stop (takes pets for cheap!)”
Reviewed 13 September 2011

My husband and I had to stop sooner than expected on our road-trip. We quickly made reservations on our way to the hotel with no issue at all. We checked in around 4:00 p.m., had dinner and spent the rest of the night watching the cable provided in the room. Of most importance is that the room was in amazing condition and was super clean. Also, there are plenty of restaurants surrounding the hotel that you can walk or drive to; nothing fancy, but plenty of options. The hotel was also easy enough to get to from the interstate and the price was amazing for a quick one night stop over. The parking lot wraps around the hotel (you can see your car from your room) so you don't have to walk far to get from your car to your room. The staff was friendly, and checking in and out was efficient. The pet fee was $10 per pet.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank yogini10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2011

We were in town over the Labor Day weekend. The beds were very comfortable as were the feather pillows. The room was relatively clean although we found a couple of strands of hair in the bathtub. The room came with a refrigerator, but no microwave. Our sink was slow to drain which was annoying, but not a deal breaker. The noise level can be high since rooms are outside and its near a highway. Most of the noise came from the other guests and the vehicles in the parking lot. Being near the highway made it easy to find. Its not in downtown Knoxville, but not that far away. If you're just looking for a decent places to stay for not a lot of money, this may be your spot.

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank sdl968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 August 2011

It's a Quality Inn - as such, we didn't have super high expectations, but all the expectations we had were met. It's clean, quiet, and comfortable. All the staff that we encountered were very friendly and helpful. We need a safe and clean place to lay our heads en route to Memphis and this hit the spot!

Room Tip: Room 231 was more than adequate.
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  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Nattygrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2011

Hubbie and I were passing through with our two dogs. Our room was right in front of a grassy area. The room was showing a little wear and tear, but met our needs just fine. O'Charley's is walking distance just across the parking lot. The service and food was wonderful. There was a mini fridge in the room as well.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank fuhfuhlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainwell, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2011

My family and I stayed here along with family from Florida and Louisiana. I personally was ver y pleased. The motel staff was very friendly and helpful. The continental breakfast was much more than that! Excellent breakfast and plenty of it! Even had scrambled eggs and make your own hot waffles :D. The pool was extremely clean and we spent alot of time there. The rooms were clean and the beds were the most comfortable I've ever slept on in a motel :D. The only thing I didn't like at the time was the noise from the power sprayer, but then they were in the process of upgrading the entire motel while we were there and it was during the week and not the weekend. They were also painting the entire motel. I will definitely stay here again:D.

Room Tip: We were on the backside of the motel. No beautiful views, but no problem with noise either.
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Deborah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Battle Creek, MI
Level 5 Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 August 2011

We stayed here after reading the reviews but were surprised at the condition of the motel. Our room was clean but in need of painting. The door was scratched and paint had flaked off there and around the entryway. There was a couch in the room, a nice addition, but the material was worn away in places.
We were traveling with a dog and were pleased the hotel accepted pets.. However, the area outside our hotel room was full of poop that appeared to have been there for quite some time. We realize dog owners are responsible for cleaning up for their pets, but once those inconsiderate folks move on, the hotel needs to clean up.
The large covered garbage cans placed around the grounds were full when we arrived. When we left the next morning they were overflowing, with refuse on the ground.
Due to the messy conditions, we opted to skip breakfast there.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank KLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 5 Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 August 2011

This is not a give star resort, but it meets the basic needs. The counter personnel were friendly and attentive. The breakfast was probably the best part. Housekeeping kept my room accommodating during my week stay in knoxville. There are tons of restaurants and big box stores about 15 minutes away at clinton/schaad.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baysinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Merchants Drive

Property: Quality Inn Merchants Drive
Address: 117 Cedar Ln, Knoxville, TN 37912-3506
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 86 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn

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