Over the past few weeks I have visited this restaurant and the food was always good or excellent. The staff are very professional and overall the whole experience scores 8.5 out of 10
Over the past few weeks I have visited this restaurant and the food was always good or excellent. The staff are very professional and overall the whole experience scores 8.5 out of 10
Wonderful service and amazing food, what’s not to love! I recommend the seafood risotto, it is simply gorgeous! My parents had the pork and loved it too. Our son loved his pizza too: So good that we have booked again for this week, thoroughly recommend...Bonetti’s 🍕🍝🇮🇹😊More
Very tasty food, good portion sizes. Service was really good, very quick and efficient. Nice atmosphere, great location as we were staying at the hotel!
Was really looking forward to a nice relaxed meal here. Order drinks 3 starters and 4 mains. Got the drinks, 2 of our meals were taken to another table before ours and then the kids meal we ordered was forgotten altogether! Ordered 3 desserts and...a coffee and we were rudely told it was 4 minutes until the kitchen closed so we had to hurry up and order desserts! Had we got the kids meal at the same as all the others it wouldn't have been a problem!!! ....then they forgot the coffee!! Food was over priced for what you got, especially the kids meal £15 for the cheapest fish fingers ever and chips were like scraps.More
Not normally a fan of hotel restaurants but this was an exception. Spag Bol went fast, as did the kebab for the kids. Prawn pasta and burger also did not last long, service was efficient and seemed good value for money. It is easy to...pay more for lesser quality food in Jersey. Good choice of food and very family friendlyMore
Food was nice despite the mistake made with a few of the orders. We were there around 8pm and the main person (maybe manager) shut the doors. It was very warm so I asked for him to open them again as it was very comfortable....He was then very rude about it and grumpy. Clearly just wanted to go home and doesn’t care about the service.More
Dear AllyMolly, Thanks for leaving your comments. We're glad you enjoyed your meal but disappointed to read your comments regarding service. We will bring this up with the individual concerned so we can iron out any issues. We do hope to see you back soon.
Had an excellent stay on our first visit to the Merton. Beautifully clean rooms, very good facilities and entertainment, the staff on every level were cordial and extremely helpful, nothing was too much trouble. Food in the restaurants was very tasty, well presented and delicious....Excellent pool area. Would certainly go again.More
Staying at the Merton we decided to try this on site Italian. It did not disappoint. Lovely setting in atrium type room and not too crammed with tables. Food was excellent. My son said the Lasagne was the best he ever tasted. Chicken, Salmon and...Steak dishes did not disappoint. Staff were professional and attentive. Would definitely book again.More
Decided on a whim to go to the Merton for dinner. The service was friendly and efficient. The quality of food was amazing, one of the best sirloin steaks had in a long time, thoroughly enjoyable evening, well done David and the team! We will...be back soon.More
Dear Flyer, Many thanks for your feedback. We are so glad you enjoyed your time in Bonetti's at the Merton. We agree that our steaks are some of the best around. Hopefully we'll see you again soon.
Whilst staying at the Merton we chose to dine at Bonetti's most evenings. With two young children, David and Thierry were very accommodating, patient and very friendly. Nothing was to much trouble and the food was lovely. Both ours and our Childrens meals were great...and our Boy loved the ice cream. Woupd highly recommend!More
We used the restaurant whilst staying at the hotel, nice surroundings, good food and prompt service. Busy so booking advised
Thanks for taking the time to leave your feedback. We're glad you enjoyed your meal in Bonetti's - we've had a very busy season in the restaurant so you are right to point out that customers should book first. See you back again I hope.
Clean basic hotel restaurant. Can’t fault the food. Our main course was taken away at 9pm & nobody came to ask if we wanted dessert or anymore drinks for an hour!! When a waitress asked us if everything was ok, we explained what had happened...& laughed as she apologised. We then asked for the bill & she walked away. Another waitress then came & asked if everything was ok. We explained to her we’d been waiting for an hour. She apologised & then got the bill. Appalling service!!More
Dear wonga69, Thanks for taking the time to leave your comments. It is obviously very disappointing to read your comments regarding the poor service you received. This is completely out of character and we'll ensure we follow up with the team in order to get...More
The final bill was given to us with no allowance for being a half board guest and the teas were overcharged. The manager offered no apology and his annoyance with us was very clear. Food was good although the ribeye steak was muddled up with...a fillet steak for the next table. Disappointed with the hassle involved as we were looking forward to a special evening.More
Our stay in the Merton Hotel was just perfect. The staff throughout the hotel were pleasant , friendly and professional. We dined at Bonetti’s every evening and can’t speak highly enough of the cuisine and staff. We can recommend this hotel and restaurant 100%. We...will definitely make this our hotel and restaurant of choice on our next visit.More
Dear deew810, Thank you so much for taking the time to leave your comments. We will make sure that we share your comments with the team, particularly in Bonetti's. We look forward to welcoming you back soon.
This was some of the nicest food we have ever eaten! Plenty of vegan options too! Staff were lovely, and the prices were reasonable. 100% recommended to anyone who loves Italian food!
Dear Aaronio123, Thank you for taking the time to leave your comments. We've made a number of changes to the menu this year and we're delighted with the feedback. Thanks again and come back and see us soon.