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“A room with a view”

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Undercliff Guest House
Ranked #1 of 2 Trinity B&B and Inns
Cornwall
Level 5 Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“A room with a view”
Reviewed 8 February 2012

Situated a stoned throw from the beautifully rugged "dartmoor touched the sea" coast line, the undercliff was a really great. Staff were all really friendly. Breakfast was great. Great idea having full English as a paid extra rather than having to pay for it if you only fancy toast. Lots of tea and coffee in room and rooms cleaned every day. Free wifi in all rooms. Had a few drop out issues but this is due to the really fabulous solid stone walls and there isnt much that anyone could do about that. A wonderful experience for my colleague and I who were working away from home for a week.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SiloamCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
    95
    21
    4
    7
    1
See reviews for
20
84
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Crewe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 January 2012

Where do we start? Ignore all the reviewers rating this as 'poor' etc. OK, they're entitled to their view, but really....they should go and stay in a 5 star at £200 a night and then their silly niggles might be 'justified'. For the rest of us on Planet Real, let me tell you, you will not find two more friendly, attentive owners than Richard & Ida. Rooms are spotless, fresh-smelling linen and soft fluffy towels, free toileteries etc. Breakfast (especially porridge) is to die for with proper coffee provided in a 5 cup cafetiere. Location in north east of the island is very peaceful. We were given a free later check-out by 1 hour and honestly, had no complaints. By all means pay double in some 3 star hotel in St Helier with inadequate car park and receive expressionless 'customer service' or come here and be delighted. Thank you for a great stay and we hope to be back soon.

  • Stayed January 2012, travelled as a couple
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Helpful?
4 Thank Marksouthcheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2011

We stayed at the Undercliff and were charmed. Such a lovely peaceful place. Richard and Ida are lovely people and made us feel wonderfully welcome. The fact that evening meals were not available was of no consequence as there is a great little pub (The Black Dog) 150 yards round the corner that does lovely bar meals. Breakfast at the Undercliff is superb. Spoilt for choice. Loved breakfast time.
Were were looking for somewhere tranquil and the Undercliff is just that. Only one concern... The carpet runner in the hallway should run the entire length. My own shoes made quite a noise on the wooden floor and I tippy toed up and down just in case I disturbed anyone in room 2. My partner Ann and I had a wonderful break even without the car. We won't be taking the car next time either. The bus service was frequent enough for what we wanted. None on a Sunday though. That didn't bother us in the slightest. We just planned our cliff path walk for that day. The bus drivers were brilliant and dropped us off at the Undercliff if they were on the route down to Bouley Bay. Last bus from St Hellier was 6.45 and stops at the Black Dog so no complaints from us on that score. All in all... A wonderfully relaxing stay and we will most definitely be booking again. We highly recommend the Undercliff if you want a nice quiet, relaxing stay. You will come away feeling refreshed and recharged. Thank you Richard and Ida for a wonderful stay.

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank Geomal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2011

The place is truly brilliant.Situated in Bouley Bay it is absolutely ideal for people who would like to steer clear of the hustle and bustle of St. Helier. The rooms are spic and span and are cleaned every day as would be expected.
For walkers this is again ideal as you can set off in any direction along the costal walk paths and see absolutely brilliant views of the french coastline.
The black Dog bar a short walk away provides some great pub dinners and hence its great even for people who havent hired a car for their stay.
The bus routes connect the island really well and hence one can get to town easily if really need be.
Overall we had a great stay and received excellent service from the couple running the place.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank devaiah_nalianda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Styal, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2011

This was the poorest so called continental beakfast we have ever been given, stay room only if you must,location good, room good, ensuite very poor, smelt of damp and had a very loud fan. The sound of what I think was a washing machine on full spin at 11.00pm was a nice touch.

  • Stayed September 2011, travelled as a couple
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Helpful?
Thank morrisoscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 July 2011

In our opinion this place was not four star. Our "ensuite" comprised a tiny shower room with toilet, the wash basin was at the other side of the bedroom within the bedroom. The bath mats were paper. There was no visitor information in the room - not even information on fire procedures! In a double room we had only one chair so nowhere to sit and relax. The room was very tired and dated and in need of refurbishment. The tea tray comprised poor quality tea and coffee with UHT milk and no biscuits. The car park sign faced in towards the carpark, not the road, and said it was Undercliffe Car Park not a buidling site. There was little choice for breakfast and no self-selction other than a small amount of fruit and jams.

  • Stayed June 2011, travelled as a couple
    • Value
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Helpful?
3 Thank P_and_D_Trippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
English heartlands
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 June 2011

Chose this for a last minute weekend on Jersey - one of few with rooms still available. It turned out to be the best possible place we could have stayed and for less than half the price of the headline hotels. It lies on Jersey's historic hill climb race route, which in itself is impressive. The Undercliff was comfortable, clean, well managed and the location simply fantastic. The breakfast was excellent. Hosts couldn't have been more helpful but didn't pounce on you the moment you came through the door. We paid £146 for a double room, two nights B+B and worth every penny. Took the cliff path to Rozel Bay, which is just down the road from the guest house - very beautiful walk. The Undercliff has the standard of a good hotel but with all the home comforts. Ideal place for a last minute short break - or longer stay. Unusually for me, I would go back again and have no hesitation in recommending it.

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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ingrid_Bergmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Undercliff Guest House

Property: Undercliff Guest House
Address: Les Charrieres de Boulay, Trinity JE3 5AS
Region: United Kingdom > Channel Islands > Jersey > Trinity
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Trinity
Price Range (Based on Average Rates): $
Hotel Class:4 star — Undercliff Guest House 4*
Number of rooms: 12
Official Description (provided by the hotel):
Undercliff is a tranquil family run guest house. Due to the ever increasing popularity of self catering, for 2017 we will be converting existing guest rooms to 5 self catering rooms and 3 Self Catering Junior Suites ( both these rooms types will benefit from free Continental breakfast inroom) All within the same quirky building, all modernised to a 4 star guest house standard with bigger beds, bigger TV's, bigger ensuites, and more stylish. We also have a one bed Countryview Apartment, 2 bed Sea view Apartment and our 2 beautiful Sea view 3 bed Villas, all situated in a unique location on the north coast very near Bouley Bay harbour and beach. One of the main attractions of Undercliff is that it is situated literally a few yards from the beautiful north coast cliff paths where you have stunning views of the coast of France and the outlying reefs. Also located a few minutes drive from the famous Durell Wildlife Centre and the main town of St Helier is only 15 mins drive away. With free WiFi, gardens , swimming pool and car parking Undercliff makes a perfect base to enjoy all that Jersey has to offer. ... more   less 
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Also Known As:
Undercliff Guest House Hotel Trinity

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