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“The whole family under one roof :-)”
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Very good
18 reviews
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Overview
Farmhouse -
6 Bedrooms, 3 Bathrooms, Sleeps 16
Braunton, Devon, England

Reviews from our community

Very good - based on 18 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
nanny_jam
sussex
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The whole family under one roof :-)”
Reviewed July 2, 2012 for a stay in April 2012

We rented this property to get the family together for my husband's 65th birthday party. with 3 of our own grown-up children, each with their partners and 7 grandchildren aged from 10 to baby, this has been no easy task in the past. This property was fantastic!

The house was well proportioned with plenty of space to accommodate everyone without it feeling crowded. Being able to seat everyone together at the large dining table was a real highlight. The kitchen also was well equipped to make catering for a group of this size easy.
The hot-tub was a real asset with all 3 generations enjoying it in their own way!

The local beaches were just a short distance from the property and enjoyed by all. The tarka trail was within easy reach. The kids loved taking scooters and roller skates along the trail feeding the ducks at the nature reserve a short distance along the trail.

We look forward to heading back to Poyers Farm in the future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Lots of space throughout for an extended family group
Liked least: Would benefit from more garden furniture
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Sep 2012
On behalf of ourselves, Choice Cottages, and the owner we would like to say how pleased we are that you had such a wonderful stay and that the property met with your expectations. Thank you for your kind comments and we look forward to assisting you in your next holiday. Best Wishes, the Choice Cottages Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charnick0
Nottingham, England
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice house- bad customer experience”
Reviewed June 15, 2012 for a stay in March 2012

It is quite difficult to write review in a balanced way following our experience of Poyers Farm but I will try to describe both the positives and negatives as we found them. We booked Poyers Farm through Choice Cottages for a family celebration of my Dad’s 80th and son’s 16th birthday. The good things we would say about the house are:
1)It’s in a great location, with lots of facilities in Braunton and a lovely coast line to explore.
2)The dining area and kitchen are great for a party of 16, with lots of space and well equipped.
3)Three of the double rooms are a good size and the beds very comfortable in all of them. The rooms with single rooms were fine, but are more suited to children under 10 than the older ages we had to accommodate.

The negatives for us were:
1)The fourth double room is very small and situated up some stairs off the kitchen with no door separating you from it. This means you really lack privacy when people want to use the kitchen in the morning or evening. I’m not even sure how they are allowed to use it as a sleeping place and would not want children to be there either. This means the property works best with only 3 couples, or a maximum of 14.
2)The hot tub was great for 2 days but after this developed a strongly sulphurous smell and residue and we stopped using it. Maybe we should have called someone about it but there was no maintenance book we could consult so we just gave up on it.
3)We left the property a day or so early and were shocked week later to be charged an extra cleaning charge of £60 without any warning. It was then really difficult to get any sense out of the cottage company or the property manager ( two different agencies) about why we had been charged this. Eventually I contacted the owner and he resolved it immediately. We did not agree that we should have been charged, but I am sure they will feel justified and clearly cottage owners have a right to do this. It was more the way it was done and the difficulty getting resolution from the people I had booked with and paid money to that was such a negative experience.
Sadly this means we won’t consider returning there- though I doubt they’d have us either- and I would just urge caution if you are booking it as I did not realise that I was booking with an agent who then had absolutely nothing to do with the running of it. This means that if problems arise, the customer experience is not good enough in my view.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space for meals as a group
Liked least: Customer service when a problem arose.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
People with pets
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jul 2012
Dear Visitor
We value your feedback.
Changes have been made to improve services as a result of your contribution and welcome you back to experience this 1st hand.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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