We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (81)
Filter reviews
81 results
Traveller rating
28
30
10
6
7
Traveller type
Time of year
LanguageAll languages
28
30
10
6
7
Show reviews that mention
All reviewsgames roomself catering kitchenan adventureen suite family roomevening mealperfect baseevery morningold railwaydevon coast to coastcar parkhostelcyclingfacilitiesbunkcorridorloungestorage
Filter
Updating list...
25 - 30 of 81 reviews
Reviewed April 19, 2017

We thought we had Booked an en suite family room, but upon arrival we found ourselves in a room with 3 bunk beds and 1 chair. The only storage space was on or under beds and the showers and toilets were along the corridor. We asked to move but were told they were fully booked and that the family room had been booked for quite a while so we must have mad a mistake when booking! We tried to cancel but were told that as we had used a discount code online when booking, this counted as a special promotional rate and was therefore nonrefundable. Despite this, the place was pretty clean, the staff friendly, especially the catering staff. We went for the option with breakfast included and they were very happy to provide vegetarian food as well as soya milk with no quibbles. My 2 boys aged 4 and 6 loved the old train station location. There was ample free parking and all local amenities were in easy walking distance.

Room Tip: Be prepared for the uphill walk back to hostel after visiting the town centre.
  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jude556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary S, Marketing Manager at YHA Okehampton, responded to this reviewResponded January 4, 2018

Many thanks for your feedback. We are happy to hear that you found the rooms clean, food provided and staff friendly during your visit to YHA Okehampton. These comments are passed to management and staff. We are sorry to hear of the confusion on your room booking. On various online booking sites including YHA's booking the "Family Room" does not mean that it has a bathroom, it describes the price basis for the room, so only those booking a "Family Room with Bathroom" will have private facilities. During the season there will be various special promotions on room prices through YHA, Free to Book and Booking.com, but many of these prices are non-refundable/non-transferable. Usually we try to accommodate customer requests to change room, but during busy periods we may not be able to assist. At YHA Okehampton there are several single bathrooms with shower and toilets in the hostel, so that you have access to similar facilities to an en-suite room.We will be refreshing the site this winter and have reviewed all feedback to inform these upgrades.
We hope you'll be able to return at some stage to see the changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 3, 2016

I stayed here for four days and enjoyed myself very much. The place is very much family orientated but as a sole traveller I did not feel out of place. The staff are great, helpful and knowledgeable. The food is brilliant if you do not want to self cater. I can strongly recommend the macaroni cheese. The only downside was that there was only one locker in the room so with six people that could cause a problem with securing valuable.

Room Tip: Cross your fingers that nobody snoozes!
  • Stayed: October 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Valerie342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary S, Marketing Manager at YHA Okehampton, responded to this reviewResponded January 4, 2018

Many thanks for your feedback. We are happy to hear that you found the rooms clean, food provided and staff friendly during your visit to YHA Okehampton. We have noted your comments about providing additional lockers for securing valuables and these comments are passed to management and staff for consideration for the winter improvements each year.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2016

I stayed here for 4 nights, rooms were tiny, there was no space to put our stuff, there was sand in our beds too. As there was sand in my bed, as soon as I got there, I decided to take a shower, the shower that I used was very small and had a strange smell to it, I wasn't even able to change the temperature, it was freezing. Moving on to food, I found egg shell in my scrambled eggs and the bacon was fatty, it barely looked cooked. A member of staff was very rude to me and pretty much ruined my day. Hopefully I'll never have to stay here again.

Room Tip: don't waste your money, stay somewhere else.
  • Stayed: September 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank SusanRoutley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary S, Marketing Manager at YHA Okehampton, responded to this reviewResponded January 4, 2018

Many thanks for your feedback. We are sorry to hear that you did not enjoy your stay. We have noted your comments about the lack of places to stand your bags and the smell of cleaning materials and these comments are passed to management and staff for consideration for improvements each year.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 10, 2016

We spent 3 days here at over the August bank holiday. We booked the full catered activity break for us our 2 kids (9 and 13) as it was way cheaper than booking everything separately and we thought we'd give the food a go and have a break from busy kitchens and washing up. We were apprehensive about the food as 3 of us are vegetarians and 1 a vegan - but after having a one to one chat with Wendy and the other 2 chefs, they did a excellent and very conscientious job with the food for all of us, we even had a sunday roast! Our family room bathroom was as good as any other YHA, clean and basic, but hot! The windows don't open much at all, so we slept with the door propped open - which was no a problem after lights out at 10.30pm. The centre was quiet, clean and all staff very friendly and helpful.
The activities were excellent fun! We had archery, weseling, gorge running, rock climbing, high and low ropes and bikes for the day. We all, kids and parents, alike thoroughly enjoyed ourselves. The activity leaders very brilliant. All in all a thoroughly great break and we'll certainly consider a fully catered, activity holiday at the YHA again.

Room Tip: We had a family room with bathroom, but the shared bathrooms were just across the hall and never busy or dirty.
  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Sonny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 24, 2016 via mobile

Thanks to staff, especially restaurant crew for a great stop over on our journey south. Clean, well aired rooms with plenty of space. Slightly tired but perfectly adequate bathrooms.
We ate on site for both dinner and breakfast and were very well fed. The communal kitchen was very well resourced. Would definitely stay there again.

Stayed: August 2016, travelled with family
Thank montaguvilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews