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“Could do better?”
Review of Thurlestone Hotel

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Thurlestone Hotel
Ranked #1 of 1 Hotels in Thurlestone
Certificate of Excellence
Jersey, United Kingdom
Level 6 Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Could do better?”
Reviewed 26 February 2012

We stayed at this hotel at the recommendation of members of a family in order to attend a funeral nearby. My wife was impressed by the website and on arrival asked that we "Up grade" to a Premier room at an additional £30 per night. What for? Instead of 264 we were put in 265. Having seen in 264 we could not see what the difference was? Same bed, TV, services and view. Maybe it was the mini bar that was extra. Having said that one look at the prices and the wife locked the mini bar and hid the key! £6.70 for a miniature brandy, we had just bought a whole litre for £10 on the boat. Fair enough the view was spectacular, well it was on Tuesday, Wednesday it was cloudy and rainy, Thursday we could not even see the end of the garden for fog! We avoided eating in the resturant manily becuase I object to having to wear a jacket, but that is me. Having said that on checking out we were chraged for three dinners at the restuarant which could not be roight as we ate at a neraby pub that night. Breakfast was served by a delightful young lady and was good and plentiful. . Overall, this wasa pretty expensive hotel which needs bringing into the 21st century .

  • Stayed February 2012, travelled with friends
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Helpful?
2 Thank MikeyJsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 14 April 2012
Dear MikeyJsy,
Thank you for choosing the Thurlestone and I am glad you liked our website.
I’m also pleased that you consider our standard rooms quite luxurious enough, although lots of our guests prefer the extra space that an upgrade provides.
I must apologise for the mix-up with your bill, when you ate at our pub next door rather than in the hotel restaurant. Often our guests prefer to charge their meals in the Village Inn to their hotel accounts and I am sorry that, on this occasion, we were confused. As for our ‘jackets at dinner’ request, it is a constant subject of debate! Some guests do, of course, prefer to dress more casually but we have decided, at present, to maintain this dress code at the request of the majority of our guests, who consider it adds to the ambience of the ‘fine dining’ experience.
Best wishes, Julie Baugh, Hotel Director
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
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English first
Nottingham, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 February 2012

This hotel is very overrated, the 'basic room' we stayed in was like a Premier Inn with old furniture, the desk had an old suitcase handle on the draw. The bathroom is very basic with 'posh' toiletries. The view from the bedroom was pretty good, overlooking the gardens, 'Championship' golf course and out to sea. The so called championship golf course is worn out, with patchy greens and dodgy astroturf tees. The Croquet lawn was poor with grass so long the ball got stuck. Food very good served well by great staff. Not good value at £1000 for three nights!

Room Tip: No idea, all rooms not seen
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  • Stayed July 2011, travelled with family
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Helpful?
2 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 14 April 2012
Dear John E,
I am glad you enjoyed the food and service during your visit in July but sorry you were disappointed with your room. All our rooms have recently been refurbished but we tend towards the traditional in our décor, which most guests seem to like. As for the bathroom, I am pleased to say that we are continuing to modernise all our bathrooms and bring them bang up to date, as part of our ongoing refurbishment programme.
I am afraid I can only apologise for the state of our 9-hole par 3 golf course when you were here. We are waging a non-stop war with the local wildlife, particularly with two badger setts nearby. We’re trying our best and have an ongoing programme of re-turfing and renovation but it’s a constant battle. On to your final point, about value for money. July, of course, is subject to our High Season tariff. This main holiday period covers the most popular six weeks but, outside that window, we have lower seasonal tariffs, which are very attractive to visitors who can be adaptable with their dates. Regular Thurlestone guests also look out for our special offers for repeat bookings, which are announced in our regular mailings and newsletters.
Best wishes, Julie Baugh, Hotel Director
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Exeter, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 February 2012

My family of four have just enjoyed a long weekend break at Thurlestone, together with another family of four.- Our 5th stay in two years. A deluxe plus room is recommended, which has a seperate room for the children & great sea views. It is also at the end of the hotel and is therefore very quiet. The hotel food is very good, and the evening dinner menu is always something to look forward to. Breakfast is also very good, and the restaurant staff are always very polite & efficient.
A new swimming pool & spa etc are currently being built, and this should be really good when finished in a few months.
The village Inn, which is attached to the hotel, is worth a visit. It has a great pub atmosphere, and the food is also good.
A trip to the local town of Salcombe is recommended, for a bit of shopping, although it can get very busy in the height of the summer.
The local beaches at Thurlestone are very good, as to are the local costal walks.
We cannot wait until our next visit in the summer, when we can enjoy the outdoor pool & local beaches!

Room Tip: Deluxe Plus Sea View Room for a family
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  • Stayed February 2012, travelled with family
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Helpful?
1 Thank LMC-TC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 20 March 2012
Dear LMC-TC,
Your fifth stay in two years – that’s fantastic! We must be doing something right! I am delighted you continue to have a good time with us and look forward very much to seeing you again in the summer. The outdoor pool is already open and being enjoyed by the more hardy of our guests although, to be fair, it is heated! The brand new Spa will be opening in June, so hopefully you will be able to enjoy it on your next visit.
Best wishes, Julie Baugh, Hotel Director
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Teignmouth, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 February 2012

My wife and I with a group of 8 other friends stay at this hotel for 2 or 3 nights each year towards the end of January and have done so for more than a decade. It is always the one hotel we always decide we have to return to as the food is always of the highest standard and the staff extremely welcoming. I would recommend a sea facing room as the views are stunning on a fine day. For golfing enthusiasts there is a short 9 hole course in the hotel grounds and Thurlestone Golf Club is just half a mile down the road with superb coastal views.
Our group has already re-booked for January 2013 even though the prices for next year have not yet been finalised; we are that confident we will continue to get excellent value for money.

Room Tip: We always go for sea facing superior doubles on 2nd or 3rd floor
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  • Stayed January 2012, travelled with friends
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Helpful?
1 Thank CAB565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 20 March 2012
Dear CAB565,
It is always nice to welcome back ‘regulars’ like you and your friends and I am very pleased that you continue to visit us every year. Thank you for your loyalty and for your nice review.
We look forward to seeing you all again next January!
Best wishes, Julie Baugh, Hotel Director
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Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2012

We visited the Thurlestone Hotel for a weekend seaside getaway. There were plenty of things to do from golf (golf sets to rent at the the hotel), to the spa, to walks along the beach, afternoon tea and scones (our favourite part!) and excellent tennis courts. It is within good distance of Salcombe for a day trip to a larger seaside town as Thurlestone village is very small indeed. We ate dinner in the pub next door every day. It serves fantastic pub food at reasonable prices with a good pub atmosphere as well. All the staff were extremely friendly and our room was comfortable with a lovely view of the sea. Would recommend to anyone looking for a quiet weekend by the sea!

Room Tip: some rooms have an excellent sea view
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  • Stayed September 2011, travelled with family
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Helpful?
Thank Klb2027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 20 March 2012
Dear Klb2027,
Thank you for posting your review on Trip Advisor and I am delighted you enjoyed your weekend break. As you know, the Village Inn pub next door is part of the hotel and it is just one of the places where you can have dinner. Our Margaret Amelia restaurant is very popular for its ‘fine dining’ while, in the summer, Rock Pool offers al fresco lunches and informal dining with magnificent views over Thurlestone Bay. Light lunches are also available in the Terrace Bar.
Do come and see us again and try some of these alternative options as well.
Best wishes, Julie Baugh, Hotel Director
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Totnes Devon
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 February 2012

My husband and I stayed at this hotel only for one night as my office had their Christmas party there and they were giving a reduced rate if you wanted to stay over. We only live 15 miles away so knew of the hotel already. We upgraded to have a sea view and although a bit pricey, it was well worth it. We had a lovely big room (which was more like a suite really with comfy sofas) with a huge window and a stunning view. The room was nicely decorated with good facilities (and a little Christmas tree!). The food was good, including as much as you want for breakfast. We had a pot of tea in the lovely Christmassy lounge (which was also a bit pricey at £6.00) but worth it to sit in such nice surroundings. The staff were friendly and it was an all round good stay and thoroughly recommended.

  • Stayed December 2011, travelled as a couple
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Helpful?
Thank hailesTotnesDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 20 March 2012
Dear HailesTotnesDevon,
It’s so nice to hear from ‘locals’ who have enjoyed a stay at the Thurlestone. We often offer special rates for guests who would like to spend the night after a function and I am glad you took the opportunity to try the hotel out for yourselves.
I’m so glad you had a good time and look forward to seeing you again.
Best wishes, Julie Baugh, Hotel Director
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Sherborne, United Kingdom
2 reviews
Reviewed 6 February 2012

We always look forward to another visit to Thurlestone, not just for the wonderful masterchef quality of the food but for the high standard of comfort and management. That, and the stunning location and peace and quiet keep us returning.

Room Tip: Balcony with sea view makes all the difference
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  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieBaugh, Manager at Thurlestone Hotel, responded to this review, 20 March 2012
Dear Jennifer A,
It sounds like you’re yet another of the faithful 70% who come back to the Thurlestone on a regular basis – many thanks for your loyalty and support. Thank you so much for spreading the word and we look forward to seeing you again soon.
Best wishes, Julie Baugh, Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thurlestone Hotel

Property: Thurlestone Hotel
Address: Thurlestone | Nr Kingsbridge, Thurlestone TQ7 3NN, England
Region: United Kingdom > England > Devon > Thurlestone
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thurlestone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thurlestone Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
Cherished by its guests and loved by locals, The Thurlestone hotel is a luxurious, classic, family-run four-star hotel. Whether you are planning a celebration or looking for a relaxing break it’s the ideal place to unwind in style while enjoying its fabulous location set in 19 acres right on the South Devon National Trust coastline. Owned by the Grose family since 1896, Thurlestone Hotel guests have enjoyed its character, hospitality and friendly first-class service for more than 120 years. Seventy per cent of guests have stayed before. ... more   less 
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