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All reviews bistro restaurant lovely hotel sea view hotel is situated steam room stunning location cream tea relaxing stay overlooking the beach lundy island indoor pool lovely room public areas fabulous views cooked breakfast short break coastal path
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Reviewed June 30, 2016

A hotel in a perfect setting. For a 4-day romantic, relaxing, getaway, this hotel sadly did not live up to expectations. The rooms are well appointed and the décor is pleasant and comfortable. However, the bathroom, in particular the bath, would be an access challenge for the elderly (which is the majority of the hotel guests) with some elements giving precedence to appearance over functionality. The “Spa” was a disappointment. The Steam room was out of order (for at least 4 days) and the pool and Jacuzzi were very tired and unwelcoming; which is a shame when there is inclement weather. With regards to service, front desk was excellent informative and welcoming at all times. Dining was a different matter. With a reservation in the main restaurant, at a time that was fixed by the restaurant itself, we still had to wait more than an hour before being seated in the restaurant. The food, when it arrived, was okay, it read well on the menu, built up your expectations, but when it arrived sadly it lacked attention and skill. The waiting staff were very amateurish and their lack of skill and training marred the pleasant setting that is the restaurants strong point. Breakfast was also disappointing, with a poor choice of fruit, yoghurt, pastries and bread. They need to explore more the promotion of locally sourced fresh products. The choices for a cooked breakfast were varied but each dish was produced poorly with a lack of attention to taste and seasoning. Thank goodness for the salt and pepper so you could finish (for all meals) the chefs job!

Considering the cost of the hotel – we think they could do a lot better. With a little effort this hotel could rightly achieve its 4 stars the unique and beautiful setting and facilities are all there - it could be a real little gem. Hope this message serves to encourage such effort.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ISGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Watersmeet Hotel, responded to this reviewResponded December 5, 2016

Dear Ian S,

Thank you for taking the time to review you stay with us.
We have taken all of your comments on board and have looked into your comments.
We do hope to welcome you back to the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2016

We stayed here for a long weekend (3 nights) as a treat for my husband's 60th birthday.
We stayed in the four poster room which is absolutely wonderful. The room is tastefully decorated and has all the luxuries you would expect from this type of hotel. The bed is sooooooo comfortable that it was a chore to leave it in the morning!! The room has a floor to ceiling bay window so the view is stunning. From the hills to the left to the sea on the right you just can't fault it. There are well positioned comfortable chairs in the bay window too so you can just sit and watch the sea coming in and out - so peaceful!
The bathroom has obviously recently been refurbished with a delightful oval bath taking centre stage in the room. While we normally like a shower this bath made a modern change. (F.Y.I Its big enough for 2!!)
The food at the hotel got a big thumbs up from us. We ate in both the Bistro and the Restaurant in the evenings and the food was delicious. There were a couple of vegetable options with one of the meals that I did not really like but a quick word while giving our order and more likeable alternatives were quickly found. Clean plates all round!!
There was plenty to please everyone at breakfast too from fruit and cereals to a variety of cooked breakfasts and toasts.
We tried out the indoor pool and Jacuzzi which were first class but despite the sunshine were not brave enough to try the outdoor pool.
The steps to the beach from the hotel gardens are quite steep but well worth the effort when the tide is out. The beach was very quiet with just a few walkers and the odd brave soul in the sea. There are steps on the other side of the bay too which are not as steep and a path brings you back to hotel car entrance.
The staff deserve a special mention as they are all so hard working and yet friendly with it. From the moment we arrived it seemed like nothing was too much trouble and lets be honest that's how you like to feel when you are away!!
A real find that I am sure we will to back to.

Room tip: Four poster room was wonderful!
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 503lynnp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Watersmeet Hotel, responded to this reviewResponded July 10, 2016

Dear Lulu P,

Thank you for taking the time to review your recent stay with us here at Watersmeet. I'm pleased to read that you had such a wonderful stay with us in every way.
So many positives, it was a pleasure to have you here and we look forward to welcoming you back soon.

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Reviewed June 26, 2016

Pure indulgence and total rest and relaxation in awesome surroundings. We loved every minute of our all too brief stay. Exceptional standards. And a bonus to escape the news! Same time next year! Thank you!

Date of stay: June 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank heathercU8594ZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Watersmeet Hotel, responded to this reviewResponded July 10, 2016

Dear heathercU8594ZN,

Thank you for your very kind review. I'm very pleased that you felt relaxed during your stay and that you will be returining next year. We look forward to welcoming you back for some more R&R.

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Reviewed June 26, 2016

Me and my wife stayed on 25th June. We were very happy with our stay and will definitely be making a return soon. The views are breath taking the location is quiet and away from the town center but still within walking distance. Over all a very relaxing stay.

Date of stay: June 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank tandrewclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Watersmeet Hotel, responded to this reviewResponded July 10, 2016

Dear tandrewclark,
Thank you for your review. I am pleased to read that you enjoyed your stay and will be returning in the future.

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Reviewed June 25, 2016

The hotel is about 0.75 miles from Woolacombe and the award winning beach and at the bottom of a steep hill from Mortehoe.
It sits on Combesgate Beach which a rocky cove which means that surfing,boogie boarding and swimming can only be carried out safely when the tide is out and away from the rocks.Steps are available from the hotel to reach the beach.
The bus to Woolacombe, Motehoe and Ilfracombe (Number 31), Barnstaple (Number 303) stop outside the hotel.
There are no marked Disabled Parking Spaces in the hotel car park but the hotel will reserve a space if you telephone before arrival and inform them of your car registration and model.
There is a lift which is useful if climbing or descending stairs is a problem.
We were in a room with a side view of the sea and cliffs overlooking the car park The bed was large and very comfortable as were the pillows. A TFT LCD TV was mounted on the wall. There was a large en suite bathroom with a a walk in shower. The shower tray was very slippery until we requested a shower mat which rectified the problem. Tea and coffee making facilities are available in the bedroom. Top up milk, tea and coffee sachets are available in the corridors leading to the bedrooms.
The decor throughout the hotel and the gardens are very nice. There is ample space to sit outside and there is a small\ swimming pool.. The staff are very friendly and try to help when asked.
My only complaint is that the room we were checked into was 1 of 2 furtherest away from the lift.
We were booked in on a half board basis which meant eating in the A La Carte Restaurant. After the first night we changed to Bed and Breakfast and paid for our evening meal in the Bistro. The A La Carte was "Nouveau Cuisine" which means overpriced for small portions but with the food "nicely presented on the plate". The menu seemed to repeat every 3 days. My father owned 4 and 5 star hotels in Northern Italy with restaurants but would never serve up this style of cuisine as he believed in giving value for money and not charging for the "presentation",
The Bistro had a small range of starters and main courses plus "nightly specials". The rib eye steak was the thinest I have had anywhere in the world.
I asked what was included in the main course atlantic prawn salad and was told it was a larger version of a prawn cocktail. I chose the gammon ham on a number of occasions but was always disappointed that you could see the black bits sticking to it from an unclean pan or grill it had been cooked in or on.I chose one of the "specials", cottage pie which was served with a side order of vegetables which consisted of broccoli, carrots and green beans. I asked for them to be "micro waved" for another minute as they were not cooked through. I never saw them again but was given a small pot of peas and courgettes after I had finished eating the cottage pie. The ice cream was very good.
Service could be slow and waiting to sign the bill could take an age.
The breakfast menu was good with a good variety of choices.
Breakfast was server in the main restaurant with help your self juice, fruit etc. Coffee (Tasted awful, coffee in bedroom was better) and tea were served first with either mixed, white or brown toast. This meant that by the time you wanted to eat the toast it was cold. Sometimes the bread had no sign of browning.
The signature "English Breakfast" had bubble and squeak included. I have never seen this option anywhere in the world. I tried to obtain a fried egg "over easy" but never managed it because something must have been lost in the translation as the egg would reappear with the yoke cooked through and the white part tasting like rubber. In the end I was a broken man and accepted the fried egg sunny side up.
All in all not a holiday that will be repeated. Woolacombe, Ilfracombe and Barnstaple all look tired and have seen better days. The Damien Hirst "Verity" statue is worth viewing on the entrance to Ilfracombe Harbour.
I believe that there are coastal walks around the hotel but these were of no use to me with a arthritic knee.This made the hotel very isolated with nothing to do because there are no shops, galleries or museums etc ,unless you drive or catch the bus. Watching the sheep on the hill opposite was the most excitement available.

Date of stay: June 2016
2  Thank Rick_Goold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Watersmeet Hotel, responded to this reviewResponded July 10, 2016

Thank you for taking the time to write such an in depth review of your stay.

Yes, we are blessed with our location and many of our guests enjoy the fact that we are out of the hustle and bustle of towns and cities. Combesgate beach is best enjoyed at low tide for access and many guests choose to use the main beach in Woolacombe for the access and the fact that it has the RNLI lifeguards there in peak season.
We are in North Devon on the coast and near the moors. There are plenty of national trust properties to visit, places to walk, the coast path, family attractions. Many of our guests return year after year because of our locations and things to do. There are shops, galleries and museum a plenty in the surrounding villages and towns.
Yes we do reserve parking spaces on request in our higher car park for guests with any walking issues or wheelchair use.
I’m glad that you found the room to be comfortable and enjoyed the new bathroom. We don’t put shower mats in the rooms put they are available should they be requested. If you had mentioned that you wold have preferred a room which required less walking distance this could have been arranged at the time of booking.
Our two AA rosette Table d'hôte menu is included when booking on a dinner, bed and breakfast basis and is served in our sea view pavilion restaurant. The menu does rotate over a three day period and does offer many dishes to choose from. We have our bistro as an A La Carte dining alternative which guests do enjoy during a longer stay for variation and a change of setting.
We are constantly gaining awards and accolades for the quality of the meals produced from our very talented team in the kitchen. We are an English four star Country House hotel with a very well commended kitchen with its two rosettes. The meals are beyond the standards set by the AA for content and presentation. As before, we have the bistro as an alternative.

The rib eyes are sourced locally and cut to 8oz or just above, this is commonly used as size guide worldwide. The gammon is cooked in a griddle pan to give the chargrill markings and flavour, this is again common practice for gammon steaks and beef steaks in restaurants.

The vegetables that accompanied your cottage pie were not cooked to your liking and returned to the kitchen where the chef agreed that they were undercooked and went about to send out some vegetables that would be cooked better. Yes they arrived in the latter stages of your meal which I apologise for.

With regards to your breakfast I’m glad that you found the menu to be a good choice. Bubble and squeak is served in traditional English hotels as an alternative to hash browns. With regards to your toast I am sorry that this was not toasted enough. If you had mentioned to the team that you wanted the toast at a later stage with your breakfast they would have been more than happy to meet your request. I can only apologise for the egg not being cooked to your liking.
Unfortunately we cannot take responsibility for your thoughts on the tiredness of the local towns. This would have to be bought up with the local and district councils.
I am sorry to read that you will not repeat your stay.

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