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Mortons House Hotel
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Reviews (1,007)
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All reviewslovely hotellog fireelizabethan roomthe main hotelold buildingpre dinner drinksbathroom windowwithout exceptioncream teabeautiful buildingcastle ruinsfood was amazingfirst classscallopsfour poster bedafternoon teawaiting staff
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Reviewed February 1, 2012

This is a "country house" hotel with a restaurant. To my mind it just doesn't quite make the grade. There is perhaps a little too much shabby and not enough chic. I didn't eat at the restaurant (it was very expensive) so I can't comment on that.

Our room was rather dark and with poor lighting. The knobs had fallen off two drawers of the dressing table and there were no toiletries in the bathroom when we arrived. The resident's lounge, with its very dark panelling, was much to dark to read in whilst we waited for a friend to arrive. I specifically said that one of us was vegetarian when we booked. On our first morning we were advised that vegetarian would be the full English without bacon or sausage. The full English was minute portions of food on an enormous plate and the remaining stuff was from jars or tins or packets - nice jars (jams), packets (cereals) and tins (I suspect the pears in Earl Grey syrup and the fruit compote were tins) but nothing out of the ordinary. The next day there was vegetarian sausage.

True, the staff are very friendly and very welcoming but this doesn't quite make up for the drawbacks or the cost.

Oh, and it isn't a good idea to keep the door to your office open all the time when what guests see as they go past is a very, very untidy space.

Room Tip: Not a room on the busy main road, even though the hotel is set back from it.
  • Stayed: January 2012, travelled as a couple
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5  Thank LovelyDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 19, 2012

We chose the hotel for a weekend break to celebrate our Golden Wedding and couldn't have spent it anywhere better. It had a very friendly atmosphere but was run very professionally. Our room was very nicely furnished, the bed comfortable and the bathroom was clean and warm. The food was wonderful and the menu had such tempting choices that it was difficult to decide what to have. Breakfast was another feast and I can thoroughly recommend the scrambled egg and smoked salmon which we are really missing since returning home. The countryside around is beautiful whether walking in the countryside or enjoying the nearby beaches. We couldn't fault anything about our stay and just wish it could have been longer. We very much hope we will be returning.
We have to add that we are surprised by the comment about it not allowing children as there were some there when we stayed and were all made very welcome.

  • Stayed: January 2012, travelled as a couple
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2  Thank jpmolieres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 11, 2012

We decided to stay in this hotel for my husband’s 40th birthday as their restaurant has a good reputation and we thought it would be convenient to stray with the kids in the same place where we celebrate to avoid hussle.
And after making all the arrangements for the dinner (including a surprise cake) and mentioning we will be with 2 kids, when we arrived to the hotel we were told that kids are not allowed in the restaurant!!!!!!!
How disappointing this was for us.
Also, we were given the loft rooms, where there were doors leading to a tiny front room but it was impossible to isolate the two rooms from the outside world. As we had to leave the doors open between the rooms in order to hear the kids, we practically slept with the door open all night!
So if you are over 60, I am sure you will have a great time but for families, stay away.

  • Stayed: July 2011, travelled with family
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4  Thank bokishon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mortons1, Owner at Mortons House Hotel, responded to this reviewResponded January 13, 2012

Thank you for your comments and taking the time to write. You'll be pleased to hear that the Loft Room underwent a complete refurbishment just prior to Christmas and is now a fully integrated suite enjoying lovely views of the castle. We are very pleased with the result and the suite has proved very popular with the families who have recently stayed. We look forward to welcoming you back - keep an eye on our website for some great offers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2012

We stayed at the hotel over New Year's and it was the perfect way to bring in the new year. The service was impeccable and the food was incredible; we loved how professional and yet how friendly the staff were. Our room was lovely and I cannot recommend the hotel highly enough. Thank you for a wonderful stay!

  • Stayed: January 2012, travelled as a couple
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2  Thank Dorset244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 6, 2012

We came back to Morton's House for my wife's special birthday treat and can only once again say that our few days away before Christmas were relaxing and pleasurable at all times.My wife even had a massage arranged by the staff.The food was wonderful,the service excellent and the staff went out of their way to be friendly and helpful.
Special thanks to Barbara and Sue who kept our room and the hotel spotless.
We shall keep on coming back again and again.

  • Stayed: December 2011, travelled with family
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Thank yolapaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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