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Bay Highland Hotel
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Reviews (824)
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236 - 241 of 824 reviews
Reviewed 15 March 2016

Service we received was excellent
the rooms have all been refurbished
everything was spotless lovely comfortable beds
and bathrooms all new with walkin shower
we were there from Friday to Monday
Breakfast and dinner
good choice of fruit ,cereal and hot Breakfast plates lovely and warm
dinner had a a good choice and again hot and good table service
the entertainment every night was O.K
not to much round about but we had a trip to Ulapool and Inverness
but I would book this hotel again
p.s they are still working on some of the rooms

  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank thomas741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded 20 March 2016

We've finished the other rooms now. Glad you enjoyed your stay in one the recently refurbished ones and had a great holiday.
See you soon.
Kind Regards
Alastair.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2016

Just returned from a mid-week break with Shearings. Although a long and quite tiring journey, it was definitely well worth the trip. The hotel was really nice, with very friendly staff, good food, and as it looked as though our room had been recently refurbished, we were very pleased with our accommodation . Also the room was really spacious and warm.
Strathpeffer itself is very small and quaint. We did the trips out arranged by Shearings, and if you do this 5 day break, then do not miss the Gairloch Loop full day tour. At this time of year we were not expecting such good weather, but amazingly had clear skies with lovely sunshine which gave us some fantastic views around the route.
The tour coach driver ( John ) was one of the best we have ever been with on a coach break. His knowledge and banter made a good trip even better. He was absolutely brilliant.
The entertainment in the hotel was very good, especially Ronnie Ross, and with 4 free drinks every night, the whole break was really terrific value for money.
We always say we have had a good time when we take a lot of photographs, and we certainly took a lot of photographs on this trip !!!!! Lovely hotel, friendly people, and superb scenery. Highly recommended.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank vince p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded 20 March 2016

We've just finished refurbishing another 20 rooms, I'm glad our guests are enjoying them.
Thanks for all the lovely comments about the staff and food.
Great to hear you had such a good time.
Best Regards
Alastair.

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Reviewed 6 March 2016 via mobile

Just on our way home after a great weekend away. Hotel spotless great staff and great food - what more can you ask for.
We arrived late on Friday and once we had eaten dinner we.t to our rooms to find our cases right outside the door
Entertainment every evening bur finished early so if you wanted an early night you were not disturbed.
We had room 207 which was very comfortable and had an excellent shower.
Would stay here again if ever in the area.

Stayed: March 2016, travelled as a couple
1  Thank CarolnMike_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded 20 March 2016

Great to hear you enjoyed your stay.
Thanks for a lovely review.
Alastair.

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Reviewed 29 February 2016

The hotel was full of character,great setting for a short break, the rooms we and our friends had were spotless and roomy. The food was also good ,the staff excellent,we were recommended to visit this hotel by a few other people and we can see why.The entertainment on the friday and sunday nights was really good,Ronnie Scott and Raymond Chuckuk take a bow you both added to our enjoyable time,will we revisit this hotel ,like many of the other guests we spoke to yes we will.

  • Stayed: February 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank 121alex2337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded 5 March 2016

Great to hear you found yours clean and enjoyed the entertainment.
I'll pass on your kind comments to Ronnie and Raymond.

Thanks for the review.
Kind Regards
Alastair.

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Reviewed 28 February 2016

We went to Strathpeffer on 22nd February with National Holidays. Our journey up was excellent after a late start due to road works in Gateshead, Tyne & Wear. We arrived at the hotel at 6.0 clock and registered into our rooms. The bedroom was lovely, warm clean and very comfortable. The food was excellent as was the staff, nothing was too much for them. They had a squad of workmen there (they had a notice in reception warning us that they were there) they ere no bother even when we had our free day in the hotel (it had snowed the night before and my husband and I decided to stay put) We had a trip to Inverness on the Tuesday which was lovely and a trip out to Ullapool which was equally lovely, picturesque but of course it had snowed there as well so it was quite slushy as it was quickly thawing, we just stayed in a cafe/bar with a lovely roaring real fire and we were very comfortable. We would consider going back to Ullapool in the summer as it was beautiful beside the harbour where you could sit and watch the ferry boats coming and going and all the other fishing boats etc. Our National driver David was excellent in looking after us the days we were out and he got us back in very good time on Friday night (4.30 Gateshead). All in all the whole holiday experience was spot on as is usual with National Holidays. We are looking forward to our next break with National in May when we go to the Grand Hotel in Scarborough. Hopefully I will have another good report for you then.

Room Tip: We were in room 106 which was round the side of the hotel, very comfortable and quiet.
  • Stayed: February 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded 5 March 2016

Thanks for a lovely review.
It's lovely to hear you had such a good time.
Enjoy your stay in Scarborough.

Kind Regards
Alastair.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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