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All reviewsronnie rossshearings holidaylong journeyour waiterself driveevening entertainmentscottish dancerspump roomlovely hotelnational holidaysold railwayshearings hotelscoach tripfirst classoverlooking the villagestandard roomplenty of choice
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Reviewed August 6, 2017

The hotel is in the middle of the village. Check-in was quick and pleasant. We had a family room on the second floor. The room was large clean and we had a very large bathroom powerful shower and fresh towels every day. We didn't have one of the updated rooms the only thing we would have liked is a flat screen tele then we would have had more tele choice. The food was good I especially liked breakfast. The evening meals were good as well. Ronnie Ross the singer was good. Bar prices were o.k. It is a lovely old hotel with a beautiful dining room. Staff were nice. You can catch a bus into the nearest town Dingwall. There are some walks around the area and some unusual wood carvings near the pump room on the opposite side of the road. One evening a week there is a pipe band that plays in the village square they were very good. I wish this was nearer as I would go again.

Room Tip: Rooms to the front look over the village
  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank jill r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded August 9, 2017

It's great to hear you enjoyed your stay with us.
I'll pass on your kind comments to Ronnie and the rest of the staff.
Thanks for the review

Kind Regards
Alastair.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 28, 2017 via mobile

Been here, it's ok, but doesn't worth it. The food is not so good, they serve boiled vegetables as a side dish. The staff was friendly and helpful. The building is very old, the light gets in the room from the hall at night. There are only 4 programs on the TV.

Stayed: July 2017, travelled as a couple
2  Thank BiaBestia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded August 9, 2017

Thanks for the review. I'll discuss your comments with the team with a view to making improvements. We are changing the TVs over to a new digital system next week which should give us a full range of Freeview channels.

Kind Regards
Alastairs

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Reviewed July 27, 2017 via mobile

Having stayed at many Shearings Hotels over the years- this is definitely one of the best .Great location and very restful. Lovely walks all around the village - the maze and the old railway station.Hop on to a bus to Dingwall -15 minutes away. Food good first 2 days and then felt a bit neglected as we were left waiting a while to be served. We were told the restaurant manageress was off for a week.Breakfast was good but NO MENUS on table unlike other S hotels. We had a great time and the weather was very warm and sunny . Room was comfortable and spacious. Would love to go back.

Stayed: July 2017, travelled as a couple
1  Thank SeaFoodaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded August 9, 2017

Great to hear you enjoyed your stay with us and the weather was good to you.
We took breakfast menus off the tables due to fact we do a buffet breakfast. The breakfast choice is laid out on the buffet stations. Sorry you experienced a delay in service, it can get a bit hectic at times but I'm glad to hear you would still love to come back.
Hope to see you soon !
Kind Regards
Alastair.

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Reviewed July 26, 2017

Over recent years have spent 5 weeks here & most importantly the main staff have not changed & cant be more helpful (this speaks volumes) - Had a standard room @ the rear recently upgraded ( New beds/furniture/walk in shower/decore) -Food is good plain home cooking standard - Regular entertainment (watch Ronnie Ross/ Highland Dancers) - This is a lovely Edwardian Hotel being slowly improved in sympathy with its character -When the trippers are out this is a most peaceful place as is the Village - Don't forget to visit the 50s era soda bar & preserved railway station - Lastly don't forget Donald's cat 'Jewie'.

Room Tip: Assume there are Premiew Rooms @ the front of the Hotel
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank mtaylortecs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded August 9, 2017

Thanks for a lovely review.
I have been very lucky to hang on to my key staff for a lot of years now. They are a great team and it's nice of you give everyone a mention.
I'm really glad you enjoyed your stay and hope you'll return soon.

Kind Regards
Alastair.

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Reviewed July 25, 2017 via mobile

This hotel sits in the best spot in town. The views are marvellous. My wife has an intolerance to Gluten and was well catered for. The food was very nice and the evening entertainment had a Scottish flavour. Anyone fancying a swim can use the small pool over at Mackays Hotel for £3.00 per person.

Stayed: July 2017, travelled with family
1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this reviewResponded August 8, 2017

Thanks for a lovely review.
Great to hear you enjoyed your stay.
Hope you'll be back to join us again soon.
Kind Regards
Alastair.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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