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“Great cottage - a few niggles about hidden costs”
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Review of Bayview Cottage

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Very good
5 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Torridon, Ross and Cromarty, Scottish Highlands, Scotland

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
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English first
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English first
flipflop2...
Bristol, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great cottage - a few niggles about hidden costs”
Reviewed August 3, 2017 for a stay in July 2017
2
people found this review helpful

The cottage itself is beautiful, and in a perfect location: lochside, great for the hills and for the (excellent) nearby Torridon Inn. I was a little bit disappointed though to be told after arrival that there was a (£15 per week) charge for the wi-fi. Wi-fi is listed as an amenity (like parking), and there's no mention on tripadvisor's booking page of it being something you have to pay extra for. Similarly, the small print (once you've arrived at the cottage) indicates that there are electricity and oil usage allowances, and that if you go over those limits you'll be charged extra. I've rented quite a few cottages in recent years and this sort of thing is quite out of step with how the industry works nowadays. I just don't expect to rent somewhere with wi-fi only to be told that I have to pay extra for it (or extra if I exceed an energy limit set arbitrarily by the owner!). If there are going to be additional charges (and I don't think there should be), then that should really be clear from the booking page. It's a bit of a shame as the cottage itself was, as I say - great.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Aug 2017
In reply to comment of your July stay, it was not a random/choice we made re cost of Wifi on your arrival.
It should have been made clear and in detail on the web page, that we apologise for.
You were our first Trip-adviser guest, and since have updated the page, clearly showing the cost of additional charges.
Thank you for your complimentary comments of the Cottage.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jennysmal...
Renfrew, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful cottage and location”
Reviewed July 6, 2017 for a stay in July 2017
1
person found this review helpful

The house is decorated to a very high standard, with everything you could need. Pauline was very informative and left us lots of information about the local area. The sceneray is spectacular. Thanks for a lovely stay.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Jul 2017
Thank you for your kind comments Jennifer.
Hopefully we will see you in the future again sometime at Bayview Cottage.
Regards.

Pauline
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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