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Traveller rating
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All reviews noise from the street friendly hotel ferry terminal single room first class stornoway black pudding cooked breakfast town centre isle of lewis earplugs castle gin island sunday lews toiletries scotland
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11 - 16 of 437 reviews
Reviewed November 9, 2020 via mobile

We couldn’t fault this well run hotel. Location is excellent, right where you wanna be. The bedroom was quite small but was sufficient for our needs. Bathroom shower was great, plenty of hot water. Both rooms were extremely clean. We ate both nights in the restaurant which was good. Both food and drink menus have good choice. We would recommend the pizzas, we had them both nights we dined. Saving the best to last! We have to mention all the staff, they were really friendly and nothing was too much trouble. They were working their socks off but managed to keep smiling throughout. Thank you to the night porter for our early call!
In a nutshell, great dog friendly hotel at an excellent price.

Date of stay: November 2020
Trip type: Travelled as a couple
1  Thank adrianbennett2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 29, 2020

We were in Lewis for our friends wedding a few weeks ago. Given the current Covid situation, we were put through the wringer in the run-up to the wedding. Our flight from Edinburgh was cancelled as Loganair changed the schedule and our accommodation and restaurant booking both cancelled as we were more than one household.
We contacted the Crown hotel in the hope that we could find somewhere for our small wedding party (5 people) to be able to stay under one roof and eat together.
The staff at the Crown were absolutely superb and literally saved the day.
The rooms were made available early so three of us (including one of the brides) could get ready. Would we like some breakfast rolls? Tea/coffee/prosecco? What about a packed lunch - the wedding ceremony wasn't until 3. All great ideas that we hadn't even thought of.
A packed lunch was ordered for the larger party of 10 who would be attending the beach wedding in Harris. It was all left ready for us at reception. The sandwiches were all delicious.
The five of us staying thoroughly enjoyed our evening meal in the hotel. Again the staff were really welcoming and helpful and generally just pleased to be a part of our big day. And they even gave the happy couple a bottle of Harris gin to take away.
We cannot thank them enough and will definitely stay there again when we return to Lewis.

Date of stay: October 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank AileenG401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2020 via mobile

Decent wi fi is provided free in this centrally located Hotel. Breakfast is good and Dinner portions in the restaurant generous. Slightly let down by the quality of the house wine which is best avoided.
The staff are helpful and friendly.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank 705stephenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 28, 2020

We have just had a 2 night stay at the Crown Hotel. Fab location and very friendly and helpful staff. We ate breakfast and dinner in the Hotel on both days. Dinner menu a bit limited, mostly pizzas and burgers but very tasty and good value for money. Breakfast also good. The rooms were clean and tidy and looked as if they had been refurbished in recent months. We liked the wee residents lounge, only thing missing is a nice open fire (not a complaint)!! All in all a fab weekend had for our Anniversary and would definitely recommend. Hopefully we will return one day. Covid rules followed throughout. One way system and plenty of hand sanitiser throughout the hotel.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Jacqu179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2020

We arrived late in the evening off the ferry from Ullapool and a very short distance away we found the Crown Inn. We received a warm welcome and were given our rooms. The rooms are clean and comfortable and of a good standard. We had booked breakfast and it was excellent value for money, there was an excellent choice and it made a change from the usual cooked breakfast, however this was an option if you preferred. Probably the best breakfast we had while spending 9 nights in Scotland. Stornoway isn't large, however the hotel was centrally located and free cark parking was available just around the corner and the ferry is just across the road. Would happily return.

Date of stay: September 2020
    • Value
    • Sleep Quality
    • Service
2  Thank pob34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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