After a friendly check in my stay got off to a bad start. The light in my room was faulty, the desk was too low to get my legs under to work, and the smell coming from the drains in the bathroom was unbearable.
I went down to tell reception and Euan (duty manager?) totally turned the situation around. I was offered a better room, and it was explained that at exceptionally high tides (which it was) the drains in some rooms can sometimes smell - but it’s exceptional. Euan agreed the desks are too low so he set up a work station for me in a private lounge area. OUTSTANDING SERVICE!
I ate both dinner and lunch the next day, vegan pizza one day, and spicy vegan burger the next. Both were excellent.
ALL the staff were brilliant. The rooms were clean, beds super-comfortable, but the room furniture is looking a little tired. Room price is on the high side compared to mainland, but average for the islands.
VERY dog-friendly, not just dog tolerant as a lot of places are.
I felt very ‘at home’ here and would not hesitate to return.More
- Free Wifi
- Free parking