Dear CarolineWR,
Thank you for your comprehensive, detailed review about your stay with us.
We are sorry to hear you feel so strongly about details that have been attentively looked into, to grant the most enjoyable stay to all our guests (even during an on-going world-wide pandemic).
We are particularly proud of our breakfast offer, considering most hotels do not currently offer breakfast or only serve a continental platter with an anonymous slice of cheese or ham. Disappointing to hear that our platters featuring a freshly made granola bar, a yogurt parfait, croissants and fresh berries seemed weird to you. All our guests are free to choose whether to consume the platter or not. We just consider it hospitable to offer a sizeable breakfast to compensate for the beautiful buffet we used to have prior to the pandemic.
All our platforms, including our website, do advertise the unfortunate absence of parking at the Bosville Hotel. In addition to the publicly owned spots outside reception, there are other paid-for options in town only a few yards away (4 minutes away by foot, at the very maximum). Might be worth redirecting your feedback to the Highland Council?
Our rates fluctuate throughout the year, in line with market trends and pricing at similarly rated properties on the island. Considering your positive feedback about the size of the room and bathroom, the breakfast offer, the comfort and the view, we are confused by your comments on value for money. All our superior rooms feature sizeable tables and chairs - we are therefore also unsure about your comments regarding the absence of a seating area in your room.
This being said, we hope you had a safe onward journey and we wish you a prosperous continuation of the year 2021.
Kind regards,
Linda & The Guest Relations Team