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Dbitbyte
York, United Kingdom

Surprisingly good

4.0 of 5 bubblesReviewed Jul 31, 2024
I recently stayed for a few nights, and my overall experience was Good. The location is convenient, situated close to the shopping centre. The room was clean and adequately furnished. The bed was comfortable enough for a good night’s sleep, but the noise from the street was a bit disruptive at times. The car park gets busy from customers going to Toni Macaroni between 6-8 pm every night.
Date of stay: July 2024
Trip type: Travelled on business
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9 - 14 of 901 reviews
Reviewed July 29, 2024

My experience was one to forget from the get go! As soon as we checked to my room my room was left dirty long hairs everywhere toilet flush and hand wash not working then I find our bed covers and pillows with blood stains and bogey stains?? The amount of times I had to go down and call the guy to come and fix these issues is ridiculous!! He was the only person working at the hotel all on his own which is out of order on him. The only positive thing was his service and he was a very friendly person. the fact he was very responsive and tried his best to fix these problems straight away but what can one person do, is totally out of order on him. But overall after paying £200 for 2 nights of stay i have to say this was disgusting on the cleanliness of the rooms. Also they did not clean our room once whilst staying. Worst experience of a hotel!!

Date of stay: July 2024
Trip type: Travelled with family
Thank Shah H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2024

Simple & clean. Near lots of restaurants, a supermarket and a shopping mall. Not that near any train stations, but the taxis were easy to get hold of and cheap. View from window needs work! Room was fine - basic, but everything I needed for a few days.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sophie_Crees1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2024

Quiet hotel but could have been a bit cleaner. Could have been done with extra hand towels as we only got one in a family room. No hairdryer in the room.

Date of stay: July 2024
Thank pebbles092024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 27, 2024 via mobile

Stay here nearly every month when I’m up for work and always have a great stay. The ladies on reception are always chatty and friendly and happy to help with any queries or requests. The beds are comfortable and the room always clean. The shower is also really good for washing my long hair. The hotel is also perfectly placed near to the local restaurants and shops (for some after work retail therapy).

Date of stay: July 2024
Trip type: Travelled on business
Thank Fluff1704
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2024 via mobile

Stay here for business for several weeks , staff are really fantastic and helpful, rooms clean and comfortable, it’s a great place to use as a base for Edinburgh, Glasgow, kelpies, The Falkirk Wheel, shopping, restaurants, plenty of parking

Date of stay: July 2024
Trip type: Travelled on business
Thank Richard S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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