I reserved my wedding room block at this property in May and it was chaotic, unorganized and extremely disappointing to say the least. The customer service and attention to detail from the sales manager, Tameka Foley, was far worse than anything I have ever experienced in my life. As a bride, you would prefer not to be treated as an after thought, however, at this hotel do not expect to feel like a valued guest. On a few occasions, I was promised things that I did not receive and was not given any response other than unacceptable excuses. This property's management as a whole (this includes the General Manager) was not proactive at all when I was in need of assistance or compensation. It was very unfortunate that this was where I had (some of) my guests stay. Word to the wise: there are too many hotels in downtown Memphis to waste your time dealing with a property and staff like this.
- Official Description (provided by the hotel):
- Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, IHG, Booking.com and Travelocity.ca so you can book your Crowne Plaza Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Memphis
- Memphis Crowne Plaza