I have loved Flight Restaurant for years but it seems they have peaked and are on the way down.
It is difficult to stay on top Year after year of course and possibly it was just bad timing or a bad night but when service is terrible, food is brought out cold, drinks are poorly made, items are so salty they can’t be eaten and items from the menu are out (including at least half of the dessert menu alone) it would appear to be more than simply an off night.
We went to Flight to celebrate my wife’s birthday. It took over 10minutes to get water and our drink orders taken. Cocktails and wine flights took over 20 minutes to reach the table. The appetizers weren’t delivered at the same time. The main entrees took forever and we’re cold when they arrived. The dessert menu was out of every dish that had chocolate in it and even after taking out order on what remained wasn’t delivered as ordered. They simply brought out a different dessert as if I wouldn’t notice!
What should have been a wonderful evening turned into 3+ hours of poor service, drinks and food. Sad really because Flight used to be so great.
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