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Reviews (501)
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All reviewssmall hotelclose to downtownbeale streetoverton squareuber ridewould stay here againwafflesmemphis zoothe breakfast areashort drivecomfortable roomslarge roomtrolley stopfree breakfastfelt safeup to datedesk clerk
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56 - 61 of 501 reviews
Reviewed August 25, 2017

Good from Desk Clerk greeting through departure. Very good recommendations from Linda at the desk for dinner and Beal St. entertainment. Room, beds, etc were very good. Close to eating and entertainment both. Easy to find off I - 40 as well.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 25, 2017

Thank you traveler for the very pleasant review please share your experience with all of your Memphis bound family, tell them that we AIM to Please.

We truly appreciate you taking the time to reply to our service survey, look forward to your next visit!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 22, 2017

Good size room, breakfast ok but the standard sugary breakfast. We took Uber into Beale st and was about $6 each way. Easy 10 minute drive to Graceland and Memphis Airport. Decent base and while it wasn't cheap it was considerably better value than the downtown options. Would stay here again if in Memphis

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded August 23, 2017

Thank you Mr Jason M. for the very pleasant review, We value your comments and make it a constant goal of the Bestwestern Gen X to continue to provide the best service in the area, We truly appreciate our guest making the choice to stay with us, we understand that you have many hotels to choose from but, you always make the Bestwestern your hotel brand of choice, for this we are humbly grateful thank you repeatedly!!

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Reviewed August 21, 2017

I chose this hotel for it's location near the city centre, tourist spots and music venues (all an easy c. 20 min walk for a quick walker - it is advised as per locals to get a taxi back at night though), the reasonable price, wifi, decent looking rooms and inclusive self service breakfast. On reflection all of these were great, which served as a welcome "get back to the comfortable hotel" feeling at the end of busy days as a holiday maker. Staff were really helpful and it was a really pleasant stay.

  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank PeteFromUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded August 23, 2017

Dear Mr Peter from Gloucester: we are so very humbled by the kind words you used to express your enjoyment of the Bestwestern Gen X Memphis TN, We truly value your comments and will continue to work hard at aiming to be the best service providers in this area, If your travels return you to the Memphis area, please look us up!!

Thanks again for your continued support.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2017 via mobile

Stayed here 17, 18 & 19th August 2017. Rental car got smashed drivers window during the night. USB stick and cable stolen (not on display). Clearly thieves looking for rental car sat nav (which we didn't have). CCTV doesn't cover whole of car park. Evidently car drive in via single entrance/exit broke into our rental then drove out. Guy on desk was clearly not doing his job.
This carpark needs access control. Have to say AVOID until this is resolved. Otherwise stay was OK. Break in ruined our tight schedule of tours etc. Best Western sort it out.

Stayed: August 2017, travelled with family
1  Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded August 24, 2017

Dear traveler thank you for taking the time to respond to our survey, please accept our humble apology for any issues you experienced during your stay at the Bestwestern Gen X, Memphis TN , Our guest comfort, safety, and service levels are our number one priority
if in the near future your travels return you to the Memphis area please look us up.

Thanks again.

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Reviewed August 12, 2017

We chose this hotel because it was close to Beale Street and the interstate for our next destination. The hotel is cute and small. The staff was great and we loved the person working in the breakfast area. The lot is small and in a secure area. We would come back here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank vgebhardt10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Front Office Manager at Best Western Plus Gen X Inn, responded to this reviewResponded August 14, 2017

Thank you guest for the great review we appreciate you taking the time to educate us on the pro's and con's of The Bestwestern Gen X Memphis TN.

We look forward to seeing you on your future travels to Memphis.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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