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“NICE SMALL HOTEL”

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Best Western Plus Gen X Inn
Ranked #16 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 26 August 2017

This is a small hotel near the historic downtown area of Memphis. The hotel has approximately 36 rooms. The rooms are well maintained and well appointed. Two elevators serve the five floors.

The breakfast area/Lobby are also small. The breakfast area seats 16 people. The food selection is small and not well stocked. Sausage sat in grease and the "eggs" were mostly water.

Room Tip: All rooms seem to be identical.
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Chuck8700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you guest for encouraging the changes we made to our breakfast, we value and read each and every one of our guest reviews.

Thanks again for helping to keep us #1 on service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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34 - 40 of 478 reviews

Reviewed 25 August 2017

Good from Desk Clerk greeting through departure. Very good recommendations from Linda at the desk for dinner and Beal St. entertainment. Room, beds, etc were very good. Close to eating and entertainment both. Easy to find off I - 40 as well.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you traveler for the very pleasant review please share your experience with all of your Memphis bound family, tell them that we AIM to Please.

We truly appreciate you taking the time to reply to our service survey, look forward to your next visit!!

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Reviewed 22 August 2017

Good size room, breakfast ok but the standard sugary breakfast. We took Uber into Beale st and was about $6 each way. Easy 10 minute drive to Graceland and Memphis Airport. Decent base and while it wasn't cheap it was considerably better value than the downtown options. Would stay here again if in Memphis

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 23 August 2017

Thank you Mr Jason M. for the very pleasant review, We value your comments and make it a constant goal of the Bestwestern Gen X to continue to provide the best service in the area, We truly appreciate our guest making the choice to stay with us, we understand that you have many hotels to choose from but, you always make the Bestwestern your hotel brand of choice, for this we are humbly grateful thank you repeatedly!!

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Reviewed 21 August 2017

I chose this hotel for it's location near the city centre, tourist spots and music venues (all an easy c. 20 min walk for a quick walker - it is advised as per locals to get a taxi back at night though), the reasonable price, wifi, decent looking rooms and inclusive self service breakfast. On reflection all of these were great, which served as a welcome "get back to the comfortable hotel" feeling at the end of busy days as a holiday maker. Staff were really helpful and it was a really pleasant stay.

  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank PeteFromUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 23 August 2017

Dear Mr Peter from Gloucester: we are so very humbled by the kind words you used to express your enjoyment of the Bestwestern Gen X Memphis TN, We truly value your comments and will continue to work hard at aiming to be the best service providers in this area, If your travels return you to the Memphis area, please look us up!!

Thanks again for your continued support.

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Reviewed 19 August 2017 via mobile

Stayed here 17, 18 & 19th August 2017. Rental car got smashed drivers window during the night. USB stick and cable stolen (not on display). Clearly thieves looking for rental car sat nav (which we didn't have). CCTV doesn't cover whole of car park. Evidently car drive in via single entrance/exit broke into our rental then drove out. Guy on desk was clearly not doing his job.
This carpark needs access control. Have to say AVOID until this is resolved. Otherwise stay was OK. Break in ruined our tight schedule of tours etc. Best Western sort it out.

Stayed: August 2017, travelled with family
1  Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 24 August 2017

Dear traveler thank you for taking the time to respond to our survey, please accept our humble apology for any issues you experienced during your stay at the Bestwestern Gen X, Memphis TN , Our guest comfort, safety, and service levels are our number one priority
if in the near future your travels return you to the Memphis area please look us up.

Thanks again.

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Reviewed 12 August 2017

We chose this hotel because it was close to Beale Street and the interstate for our next destination. The hotel is cute and small. The staff was great and we loved the person working in the breakfast area. The lot is small and in a secure area. We would come back here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank vgebhardt10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Front Office Manager at Best Western Plus Gen X Inn, responded to this reviewResponded 14 August 2017

Thank you guest for the great review we appreciate you taking the time to educate us on the pro's and con's of The Bestwestern Gen X Memphis TN.

We look forward to seeing you on your future travels to Memphis.

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Reviewed 10 August 2017

Clean place in a safe location. Lobby and rooms were nicely decorated. The room was clean and comfortable. Breakfast was good. NO pool! Close to Beale st, freeway and kroger market just a couple of short blocks away.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank DjTick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 14 August 2017

Thank you Guest for the wonderful review of our service at the Bestwetsern Gen X , we truly value your thoughts and appreciate your dedication to the Brand.

Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Gen X Inn

Address: 1177 Madison Ave, Memphis, TN 38104-2202
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#11 Best Value Hotel in Memphis
#29 Business Hotel in Memphis
Price Range: $133 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Gen X Inn 2.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn

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