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“Excellent Value”

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Best Western Plus Gen X Inn
Ranked #17 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 22 September 2017

This small hotel is very simple with no pool but has the usual Best Western continental breakfast. Coffee is alway on in the lobby. Outer doors have to be opened with your key or by front desk so it's very secure. We didn't find the area bad at all though.
The rooms are quite a good size. We had an awesome king size bed that was sooo comfortable, and the pillows were plentiful and soft. The hotels is very clean and updated.
It's just a short 5 min drive to Beale street and the Mississippi River. We did not see any restaurants close by other than a Starbucks 4 blocks away.
The value for what you get here is excellent. Would definitely stay here again.

Room Tip: I would think that any room would be good at this hotel.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Berns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you Berns family, we really appreciate you taking the time to share with us your experience while visiting our hotel, We truly value each and every one of our precious guest and look forward to your repeat visit.

Thank for keeping the staff and myself employed.

You Rock!!

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30 - 36 of 478 reviews

Reviewed 21 September 2017 via mobile

Very reasonable prof for Memphis. Free parking large room very comfortable bed and nice bathroom. Bus stop across the road to go into town and felt very safe. Found the staff really helpful and approachable and the staff member at Breakfast was lovely. Rooms very quiet as I am a very light sleeper. You can walk into town however would take about 40 minutes however bus is very cheap. Would highly recommend this hotel.

Stayed: June 2017, travelled as a couple
1  Thank LynseyUK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 24 September 2017

Thank you guest for the amazing review.

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Reviewed 19 September 2017

My wife and I and another couple were touring the South and used TripAdvisor to find this hotel for our time in Memphis. The price was right, the staff very friendly and helpful, the room comfortable, and the location was very convenient. I'd stay there again for any future visit to Memphis.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you valued guest for the AWESOME!!! review we truly appreciate your continued support and patronage.

We look forward to your next visit, we will keep the waffles hot until then.

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Reviewed 26 August 2017

The hotel was well taken care of. The staff was great. The breakfast was only ok, but the price was good. The location was good as well. I would definitely use this hotel again if I traveled to Memphis.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank carriek19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you guest for the super review we appreciate you taking the time to share all of your experiences with us.

See you again in the near future.

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Reviewed 26 August 2017

This is a small hotel near the historic downtown area of Memphis. The hotel has approximately 36 rooms. The rooms are well maintained and well appointed. Two elevators serve the five floors.

The breakfast area/Lobby are also small. The breakfast area seats 16 people. The food selection is small and not well stocked. Sausage sat in grease and the "eggs" were mostly water.

Room Tip: All rooms seem to be identical.
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Chuck8700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you guest for encouraging the changes we made to our breakfast, we value and read each and every one of our guest reviews.

Thanks again for helping to keep us #1 on service.

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Reviewed 25 August 2017

Good from Desk Clerk greeting through departure. Very good recommendations from Linda at the desk for dinner and Beal St. entertainment. Room, beds, etc were very good. Close to eating and entertainment both. Easy to find off I - 40 as well.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 25 September 2017

Thank you traveler for the very pleasant review please share your experience with all of your Memphis bound family, tell them that we AIM to Please.

We truly appreciate you taking the time to reply to our service survey, look forward to your next visit!!

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Reviewed 22 August 2017

Good size room, breakfast ok but the standard sugary breakfast. We took Uber into Beale st and was about $6 each way. Easy 10 minute drive to Graceland and Memphis Airport. Decent base and while it wasn't cheap it was considerably better value than the downtown options. Would stay here again if in Memphis

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded 23 August 2017

Thank you Mr Jason M. for the very pleasant review, We value your comments and make it a constant goal of the Bestwestern Gen X to continue to provide the best service in the area, We truly appreciate our guest making the choice to stay with us, we understand that you have many hotels to choose from but, you always make the Bestwestern your hotel brand of choice, for this we are humbly grateful thank you repeatedly!!

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Additional Information about Best Western Plus Gen X Inn

Address: 1177 Madison Ave, Memphis, TN 38104-2202
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#12 Best Value Hotel in Memphis
#29 Business Hotel in Memphis
Price Range: $132 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Gen X Inn 2.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn

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