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Reviews (501)
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All reviewssmall hotelclose to downtownbeale streetoverton squareuber ridewould stay here againwafflesmemphis zoothe breakfast areashort drivecomfortable roomslarge roomtrolley stopfree breakfastfelt safeup to datedesk clerk
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52 - 57 of 501 reviews
Reviewed September 21, 2017 via mobile

Very reasonable prof for Memphis. Free parking large room very comfortable bed and nice bathroom. Bus stop across the road to go into town and felt very safe. Found the staff really helpful and approachable and the staff member at Breakfast was lovely. Rooms very quiet as I am a very light sleeper. You can walk into town however would take about 40 minutes however bus is very cheap. Would highly recommend this hotel.

Stayed: June 2017, travelled as a couple
1  Thank LynseyUK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 24, 2017

Thank you guest for the amazing review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2017

My wife and I and another couple were touring the South and used TripAdvisor to find this hotel for our time in Memphis. The price was right, the staff very friendly and helpful, the room comfortable, and the location was very convenient. I'd stay there again for any future visit to Memphis.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 25, 2017

Thank you valued guest for the AWESOME!!! review we truly appreciate your continued support and patronage.

We look forward to your next visit, we will keep the waffles hot until then.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2017

The hotel was well taken care of. The staff was great. The breakfast was only ok, but the price was good. The location was good as well. I would definitely use this hotel again if I traveled to Memphis.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank carriek19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 25, 2017

Thank you guest for the super review we appreciate you taking the time to share all of your experiences with us.

See you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2017

This is a small hotel near the historic downtown area of Memphis. The hotel has approximately 36 rooms. The rooms are well maintained and well appointed. Two elevators serve the five floors.

The breakfast area/Lobby are also small. The breakfast area seats 16 people. The food selection is small and not well stocked. Sausage sat in grease and the "eggs" were mostly water.

Room Tip: All rooms seem to be identical.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Chuck8700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 25, 2017

Thank you guest for encouraging the changes we made to our breakfast, we value and read each and every one of our guest reviews.

Thanks again for helping to keep us #1 on service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 25, 2017

Good from Desk Clerk greeting through departure. Very good recommendations from Linda at the desk for dinner and Beal St. entertainment. Room, beds, etc were very good. Close to eating and entertainment both. Easy to find off I - 40 as well.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded September 25, 2017

Thank you traveler for the very pleasant review please share your experience with all of your Memphis bound family, tell them that we AIM to Please.

We truly appreciate you taking the time to reply to our service survey, look forward to your next visit!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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