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Best Western Plus Gen X Inn
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Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of US$97/night.

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Reviews (497)
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All reviewssmall hotelclose to downtownbeale stoverton squareuber ridewould stay here againwafflesmemphis zootrolley linethe breakfast areashort drivecomfortable roomsstayed one nightlarge roomfree breakfastfelt safeup to date
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Reviewed December 7, 2017 via mobile

This is like a little boutique hotel. 32 rooms total. Downtown and a mile or two from everything. Beale Street, Bass Pro Pyramid and lots of great little shops.
Super friendly staff and so helpful. We spent two nights. Very nice handicapped room with an unusual setup for the bathroom. The toilet and tub are separate from the sink. Which can be a plus. Very clean and the quietest hotel I have ever stayed in. Gonna miss the fun staff. This was a big time five star rating!!

Stayed: December 2017, travelled as a couple
Thank acuisinelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded December 8, 2017

Thank you valued guest we humbly appreciate the fantastic acknowledgements you wrote I will be sure to pass on the praises to the staff.

Thanks again for making us your first choice when traveling to/through Memphis look forward to seeing you again.

Happy Holidays!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2017

An older, but clean, safe place to stay near Methodist University Hospital. Outstanding Staff who answered every question and fixed every room issue. Had a special Hospital rate. New the area made suggestions on parking, where to eat. All positive.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded December 8, 2017

Thank you Steven S for the absolutely amazing review, The staff and I from the Bestwestern Gen x Memphis primary goal is to create a memorable experience!!

Thank you for confirming that we did, with you..

Happy Holidays and thanks again for making us your choice when in Memphis..

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Reviewed December 4, 2017

We were in Memphis for the Memphis marathon. We drove in from Wichita, KS and knew we didn't want to stay too close to downtown because I would be driving around the course to see my husband at various points along the course. This hotel was a perfect location. It was close where I could drop my husband off at the start but far enough away that we weren't limited to road closures with the start and finish of the race.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank mandybH2170FO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded December 6, 2017

Thank you Valued guest, for the really great reply to our service survey, We were happy to read that our location and amenities were a perfect fit for what you both required. Its guest like you that empower us to continue to strive to be the best at providing exceptional service...

Happy Holiday's

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Reviewed November 27, 2017

This Best Western is located between the Beale St/Downtown area, and Overton Square on a section of Madison Avenue that wasn't all that busy, but yet just a short drive from all the action and sights. I was able to get a Lyft within a few minutes with it being nestled in a central location. The property was clean, and looked to be recently updated. Parking was free, and I felt comfortable leaving my vehicle in the smaller, well-lit, fenced in lot. The most noticeable aspect of this hotel is that it seemed to be exceptionally quiet, even for a Saturday evening stay. Breakfast was acceptable, but nothing extraordinary. I would definitely consider staying here when I visit Memphis again.

  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shawnster172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded November 28, 2017

Thank you Shawster, for the considerate review we here at the Bestwestern Gen X Memphis Tn truly value you and the continued patronage of the BW brand. Looking forward to your next trip to/through Memphis...

Happy Trails !!!

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Reviewed November 20, 2017

We were doing a quick overnight in Memphis and planned to do a bit of the downtown area while in town. I was very lucky to find this and get a night here by using my rewards program. I was a bit apprehensive by a few reviews but this was a great stay. The staff was very efficient and welcoming. Yes, the floors have only a few rooms on them and the place feels small till you step in your own room. The room was large, the beds were the best of our whole trip!! I felt safe by the card only access, the fence around the property and the fact that there seemed to be plenty of people staying there. What a wonderful opportunity to stay so close to downtown, thank you BW!!

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Melanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda S, Director of Sales at Best Western Plus Gen X Inn, responded to this reviewResponded November 22, 2017

Thank you kind guest for taking the time to reply to our service survey, your comments and suggestions allow us an opportunity to see things from the guest perspective.
We truly value and care about all of our guest.
Thanks again for the awesome review!!

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