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All reviews the bass pro shop bowling alley uncle bucks observation deck balcony overlooking rocking chairs fish bowl lookout restaurant screened in porch jetted tub welcome basket elevator ride electric fireplace mississippi mud free tickets interior room retail store
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Reviewed November 10, 2016 via mobile

Stayed for our 23rd anniversary and the place didn't disappoint. The room welcomed us with goodies from the lodge congratulating us on our special day. The staff went out of their way to make us comfortable. Seriously! If you need it, anything, just ask!

Date of stay: November 2016
Trip type: Travelled as a couple
Thank Hupago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded November 17, 2016

Hupago-
We are delighted to know you enjoyed your 23rd anniversary with us. Our staff find pleasure in sharing your special occasions during your visit. We look forward to seeing you for the next one!

Sincerely,
The Big Cypress Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2016

We loved our stay at Big Cypress Lodge and would definitely return. The room decor, cleanliness, and comfort were absolutely wonderful. However, we will not eat at the restaurant, Uncle Buck's, ever again. Only half of the tables had seated customers, yet we waited 20 minutes before we were offered a beverage and were never offered a refill despite waiting another 40 minutes for our food to be prepared. When the food came, it was overcooked and cold. Wonderful hotel, great view from the top of the pyramid, fun Bass Pro, but eat your meals somewhere else in Memphis.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank jfan18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded November 9, 2016

Thank you for your recent visit. It is wonderful to hear your enjoyed your stay and were satisfied with your accommodations and service. I personally want to apologize for your experience in the restaurant. We hope you will visit us again!

Sincerely,
The Big Cypress Team

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Reviewed November 4, 2016

The room was with large balcony overlooking Bass Pro Shop that resembled a lake. A great atmosphere. The details within the room were great,fireplace,great bed. Located right on the river close to town with hotel shuttle service. It was all first class in every way,making a great experience. Every staff member treated us as special guests. On our three week road trip this was the highlight.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank alan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded November 9, 2016

We are so happy you enjoyed your stay at the Big Cypress Lodge. Bass Pro Shops at The Pyramid is an exciting place with luxurious accommodations. We are delighted to know we were the highlight of your road trip. Your kind words are appreciated.

We look forward to your return visit.

Sincerely,
The Big Cypress Team

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Reviewed November 2, 2016

The hotel, store, restaurants is one of the best places we have ever been. Being right next to the Mississippi River gives some outstanding views and the restaurants are very good but the hotel is what impressed us. The service, from the bellhops, housecleaning, front desk was excellent. Everyone was so friendly and went out of their way to make sure we had everything we needed and had a good time. The rooms were awesome -unique, spacious and comfortable. We will be planning more trips to Memphis in the future and will only stay at The Big Cypress Lodge!

Room tip: Choose a room near the waterfalls for relaxing sounds - awesome place!
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 77truck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCLGuestServices, Manager at Big Cypress Lodge, responded to this reviewResponded November 3, 2016

We are delighted you chose to stay with us at Big Cypress and that your stay was an amazing good time! We are most grateful for your kind mention of our hospitality professionals for their excellent service and are excited to welcome you back on your next visit!

Sincerely,
The Big Cypress Team

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Reviewed November 1, 2016

If you like hunting, fishing, and the outdoors generally, this is a really interesting hotel option for you in Memphis. Spring for one of the interior rooms overlooking the Bass Pro Shop. The exterior rooms look out to pyramid glass. Really great hunting lodge type decor to the rooms. Overall, it is not exactly a hotel in the traditional sense of having a dedicated lobby and restaurants, more of a rooms tower over the store which has a number of restaurant options. Room service was good. Staff was really friendly and certainly nothing went wrong but it seemed more like retail folks running a hotel. Great view from the top of the pyramid, which is free to hotel guests. Weighing all the good and bad (well not bad exactly just unusual), I would highly recommend the Big Cypress Lodge.

Room tip: Interior rooms are better than exterior here. The more interesting view is the Bass Pro Shop.
Date of stay: October 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank MarkC3309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCLGuestServices, Manager at Big Cypress Lodge, responded to this reviewResponded November 3, 2016

We appreciate your kind words and taking the time to leave a review of your recent visit. It is wonderful to see that you enjoyed your stay and would recommend us to others. That is indeed the high praise and we are very grateful. We hope to serve you again at the Pyramid.

Sincerely,
The Big Cypress Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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