We stayed for 3 nights and started our time in a room with a few issues one mainly with housekeeping Matter and another with concierge lounge.
Next morning spoke with a great and attentive front desk Myishia. Explained the matter to her and she immediately made several attempts to rectify my disappointments. Along with that I got a call few hours later from a manager Terri and she went above and beyond to express her apologies. I want to add that the apologies was not just a bunch of talk but she took action steps to make the rest of my stay pleasurable. I'm extremely grateful for that kind of productiveness.
Breakfast area was the basic fare. We had a great wait staff who apparently worked from morning to late at night since I noticed her actually helping with room service later that evening.
Pool and hot tub was excellent and in great working condition.
Thanks for a great weekend!
- Free Wifi