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Reviewed 5 weeks ago

Huge thank you to all the staff who helped us and made our day special today. One member of our group of three has recently become disabled and we had a gift voucher for an afternoon tea at the hotel to use. From the moment we arrived the staff were friendly and helpful. Thank you to the gentlemen at the admission gate and hotel who advised on parking and even arranged use of a wheelchair and offered a lift in the minibus. Nothing appeared to be too much trouble. Afternoon tea was fabulous, wonderful view and friendly service.

Stayed: October 2018, travelled with family
Thank Delyth_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Guest_Liaison, Gareth Jones, Reservations at Hotel Portmeirion, responded to this reviewResponded 4 weeks ago

Your review is much appreciated by all of our team here at Portmeirion. We’re pleased you enjoyed your time in the Village and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2018 via mobile

Lovely views, great location but awfully slow service! Not even service with a smile! Location and architecture wise great! Service etc pretty dreadful! Prices are pretty reasonable. Just need to improve the service; please!

Stayed: October 2018, travelled as a couple
Thank 99PSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Guest_Liaison, Ashley Redfern-Williams, Hotel Manager at Hotel Portmeirion, responded to this reviewResponded 4 weeks ago

Many thanks for taking the time to provide us with feedback of your recent visit to Portmeirion.

I would be very grateful if you could provide us with more details of your visit, ashley.redfern@portmeirion-village.com , in the hope we can utilise this feedback to make future improvements.

We hope to welcome you back soon.

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Reviewed October 11, 2018 via mobile

Had the most wonderful visit to the hotel and stayed 2 nights. Our room was in the Bridge House which had a view of the sea and also a small part of the village itself. The room was very nicely appointed and there was a complimentary carafe of sherry which was topped up the following day. In the bathroom we were provided with various toiletries including a shoe shine cleaning packet which was very useful.

The first night dinner was taken in the Castle Deudraeth which forms part of the hotel which was most enjoyable. The following evening dinner was taken in the hotel itself. The food asa whole was very enjoyable. On Sunday morning we were invited to take a short tour with a guide, which was most interesting.

Within the village there is a Town Hall, Cafe and Bar. Caffi Glas serves freshly made pizzas, pasta and salad. Caffi Rhif 6 is a coffee shop, ice cream kiosk and Portmeirion pottery shop.

The hotel itself has a Terrace Menu Monday to Saturday and also serves Sunday lunch.

Stayed: October 2018, travelled as a couple
Thank BoundlessEnergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Guest_Liaison, Gareth Jones, Reservations at Hotel Portmeirion, responded to this reviewResponded 4 weeks ago

Thank you so much for your very kind comments! We appreciate you taking the time to post this review and hope to be welcoming you back soon to Portmeirion.

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Reviewed October 8, 2018

stayed in Cliff House for one night with dinner, faultless, loved every minute if my short stay, saving up to go back as soon as possible.

staff were so helpful, check in, check out, advice ,transport around the site all without issue

thank you so much

  • Stayed: September 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank robv12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Guest_Liaison, Gareth Jones, Reservations at Hotel Portmeirion, responded to this reviewResponded October 10, 2018

Thank you so much for taking the time to review your recent stay with us in the Village.

We are delighted to see that every aspect of your time with us was good from start to finish.

We look forward to welcoming you back to Portmeirion !!

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Reviewed October 7, 2018

We made a booking with over 40 very demanding and well traveled people of mixed ages and the staff could not be more helpful. Having arranged large events all over Europe Delyth and Manon were the easiest people I have ever had the pleasure to deal with. Ashley was so incredibly helpful with a superb professional attention to detail. All of the staff have a how may we help you more attitude.

This is an iconic venue with good food, easy parking and a historic quirky charm with delightful ambience. This is one of the top 10 hotels you must visit in the world.

  • Stayed: October 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank alexander R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Guest_Liaison, Ashley Redfern-Williams, Hotel Manager at Hotel Portmeirion, responded to this reviewResponded 4 weeks ago

Many thanks for taking the time to provide us with feedback of your recent visit to Portmeirion.

It was a pleasure to have you all with us at Portmeirion and we are looking forward to hopefully welcoming the group back in the near future.

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