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“lovely weekend”

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Ruthin Castle Hotel
Ranked #2 of 2 Hotels in Ruthin
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“lovely weekend”
5 of 5 bubbles Reviewed 17 May 2012

We stayed at the castle the weekend of May 11. It was my husbands birthday and so I was hoping it would be special. The entrance is very impressive and the staff on reception were very friendly and helpful. Just walking into the beautiful building was wonderful, the decor, the huge chandeliers, the panelled walls were all breathtaking. Our room was lovely, huge bed, heavy drapes at the window and a view to die for.
The grounds are amazing and the Peacocks certainly add to the experience, we even got to see them fly and on the morning of our departure, one appeared at our bathroom window and sat there for about 10 minutes looking in at us, before swooping off to a nearby tree !
We ate in Berties restaurant which was very nice, lovely low lights and romantic atmosphere, again the staff were very good and attentive and the food was delicious.
The Library Bar was a nice relaxed place for a drink and a snack and the decor here was also very impressive.
Over all, we had a lovely time and would recommend Ruthin Castle to everybody.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brit1chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,038 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (453)
Date | Rating
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English first
Conwy, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2012

We recently held our wedding at Ruthin Castle and cannot recommend this place enough.
From the point of booking, all preparations were handled professionally by the wedding co-ordinator Russell, who was open to all of our requests and ensured that we could rest easy in the knowledge that everything was running to plan.
From the moment that we arrived at the castle to the moment we checked out, the hotel staff couldn't do enough for us. The reception staff were particularly helpful. All our guests were impressed with their rooms and the services provided.
The wedding day was just perfect, everything ran smoothly thanks to the attentive staff, in particular our co-ordinator for the day Ashraf, who we cannot thank enough. The food was first class, many of our guests have commented that it was the best wedding breakfast they have ever had.
We stayed in the Prince of Wales suite on the wedding night, which was opulent and made the whole experience that extra bit special.
This is a dream venue for a wedding, if you are looking for wedding venues then Ruthin Castle has it all.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruth_MarkD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 13 May 2012 via mobile

We booked to stay here at the Ruthin castle hotel for 2 nights with a KGB deal. From the start with booking the accommodation right through to the departure the staff couldnt do enough for us. On our arrival the reception staff issued us with some local walking maps that they had for walks of up to five miles. We had an awesome surprise when we entered the room to find it well decorated and presented. The bed was big and very comfortable and we had a great 2 nights sleep. We had a lovely view of the mountains from our window We couldn't wait to walk around the castle grounds, we found secret passages and stairwells. Even the peacocks were showing off a lovely display with their feathers. Breakfast was well presented with a good selection of fruit, cereal, cheese, ham, eggs, welsh scones, toast, croissants and cakes. For a little extra you could also have a cooked breakfast. We would stay again and have already recommended it to friends.

Stayed May 2012, travelled as a couple
Helpful?
Thank Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bristol
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

Really enjoyed the experince of staying here,room great although from peeking through open doors during morning cleaning, one of the smaller ones. Clean and comfortable with helpful, friendly staff. Food of a very high standard with a good choice available.
Loved the grounds and castle ruins, the peacocks rounded the whole experience off.Will definately return and will recommend to friends.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teresypeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 May 2012

In December 2011 I booked a double room for myself and my husband to stay at the Ruthin Castle Hotel for 2 nights towards the latter part of March 2012, to attend a wedding.

Five days before we were due to arrive at the hotel,the hotel management left a message on our telephone ( we were away at that time) to inform us that the hotel was overbooked during the weekend of the wedding and alternative accommodation was being arranged. We retrieved the message 2 days later.

On arrival at Ruthin Castle Hotel on 24.3.12 we were taken to a nearby guesthouse which we found totally unacceptable. We were next taken to a local Inn which was a little better but still not up to the standard we expected. Nevertheless we accepted to stay there because it was getting late in the afternoon and we were due to join a dinner party.

On the whole we were extremely disappointed with the way the hotel managed our booking. We were told that the overbooking was due to refurbishment work running late. The hotel could have communicated with us at an earlier date and I cannot help feeling that their attempt to communicate with us was rather half hearted.

Because of the bad experience we would not recommend the hotel.

  • Stayed March 2012, travelled as a couple
    • Service
Helpful?
1 Thank tourist190729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

Booked through work for a business trip and was very pleasantly surprised as i pulled up the drive and the very picturesque castle came into view. Interior of the hotel (reception, lounge etc) is decorated very nicely, warm but in keeping with the heritage of the building. Room was very nicely decorated, with great views over the castle ramparts, moat and grounds. Ordered room service which was a little slow but of good quality. Breakfast had a good selection....though i just stuck to continental. All staff members were very friendly, and i thoroughly enjoyed my stay.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaunyp37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

My partner booked this for us for my 40th birthday treat, it is a wonderfull place to stay, the food is absolutley fabulous and worth every penny. the staff are very helpfull as it can be a bit like a rabbit warren trying to find your way around. the grounds are beautiful and very well maintained. I throughly enjoyed my stay here and would recommend this to anyone. Thank you Ruthin Castle for making my 40th a wonderful experience

Room Tip: Pay that little bit extra for the rooms and you will not be disapointed
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ruthin Castle Hotel

Property: Ruthin Castle Hotel
Address: Castle Street, Ruthin LL15 2NU, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 2 Hotels in Ruthin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ruthin Castle Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
A magical Welsh hotel with mediaeval roots dating back to the days of Edward I. Set within acres of woods and parkland a little over 20 miles from Chester, in an area of outstanding natural beauty, Ruthin Castle is a truly romantic hotel steeped in history. The castle dates back to the legend of King Arthur with notable owners including King Edward I, Henry VIII and Elizabeth I. Book a stay in one of the many rooms; dine on award winning cuisine created using only the freshest local produce; bring a team of merry men for a themed night of fun, food and laughter; enjoy great business facilities in a secluded venue or book the wedding of your dreams within the ancient walls and picturesque grounds. Ruthin Castle is a royal Welsh gem just waiting to be explored. ... more   less 
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Also Known As:
Castle Ruthin
Ruthin Castle Hotel Wales

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