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All reviews bistro organico yogurt organic restaurant boutique hotel in town san pancho beautiful hotel small boutique banana pancakes incredible food intimate setting tequila tasting coffee or tea quinoa restaurant staff organic breakfast little details
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Reviewed February 6, 2018

A great place, full of color and energy , has many books that you can take, and so interesting people with excellent food because eating nutritiously does not have to be fought with eating delicious, It is a peaceful place

Stayed: January 2018
Thank Luz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2018

As they say, the devil is in the details----. We arrived for a week's stay, and found a beautiful Boutique hotel. Our room was lovely, and the staff was very gracious and helpful. Our two best meals of the week were eaten in the hotel restaurant. But, there was noTV to help pass the time while ill with Tourista (the reason given?--- "we're organic"?! Filtered water was available, but not replaced daily by the maids, necessitating a 2 flight schlepp 2-3 times a day. Breakfast daily was included, but it turned out the only"choice" was a pathetic bowl of fruit, with traces of yogurt and granola (no sign of the touted special honey). Guests were not allowed to exchange it for another menu item, unless the alternate was paid for in full! Dinner (admittedly very good) was only served Fri-Sat-Sun. Many of the restaurant staff spoke not ONE English word; this in a hotel where 3/4 of the guests are Canadian or American. OK, I get the "learn some Spanish" arguement, and I agree. But isn't the hotel industry about making the guest comfortable? Why was our daily maid service not until 4 PM, if that?
I'll leave it at that, not to sound trite. In essence, the owner, who put in a disengaged appearance twice in the week, could easily resolve the above and other issues, with a little hands-on. Great concept, poor execution.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Eleanor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 27, 2018 via mobile

We had dinner at this restaurant on January 28. The venue is so nice - vine covered walls, lovely tables nicely spaced. The wait staff was very professional and attentive, especially our waiter Saul. The food was superb, fresh and creative. The chef, Lety, does a wonderful job. Our favorite meal in San Pancho!

Stayed: January 2018, travelled as a couple
Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 13, 2018

Hotel Cielo Rojo is just off the main road and a 5 min walk to the beach. The rooms are clean with character and the beds are comfy. The hotel also promotes an eco friendly environment. The staff were always happy to help and give recommendations on trips and places to visit. The breakfast and meals in the restaurant were delicious and beautifully presented.

Stayed: January 2018, travelled with friends
Review collected in partnership with this hotel
Thank afarlo_383989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 9, 2018

I was at cielo rojo 8 years ago . the magic is still there. and it is improved!
san pancho it self is a hidden real mexican retreat. Cielo Rojo is where you want to be: nice sunny room clean and confortable, relaxing atmosphere but super efficient. plus there is a new restaurant (that there wasn't 8 years ago) that serve amazing organik food!

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SandraM6319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giraly F, Director de Recepción at Hotel Cielo Rojo, responded to this reviewResponded January 13, 2018

Dear Sandra,
thank you for giving us such a good rating and we are happy to read that you enjoyed your time with us just as you did 8 years ago.
It was a pleasure to have you staying with us again and we are looking forward to welcoming you back hopefully in the near future.

Best,
Giraly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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