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All reviews rooftop pool public transport car park excellent hotel comfortable bed bbq area an amazing view new building peak hours complimentary parking few teething problems hotel guests soft pillows main area special price restaurant cafe food options
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Reviewed 4 weeks ago

Cannot fault the accommodation. Comfortable, clean with all the necessary conveniences available in the room and the hotel. Great little gym - if used outside peak hours. Ate at both the Whitehorse Chloe and the Golden Lily and can highly recommend both restaurants.Best part of The Chen was the staff - always friendly and extremely helpful.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank gwill2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColinStevenson, General Manager at Art Series - The Chen, responded to this reviewResponded 4 weeks ago

Wow, thank you gwill2015!

We really appreciate the outstanding review and we will be sure to share your comments with Whitehorse Chloe, Golden Lily and the entire team at The Chen.

We hope you can visit again soon.

Kind Regards
Colin Stevenson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I was fortunate to be staying during the overstay promotion. A wonderful offer that enabled me to attend specialist appointments in the morning and relax in the afternoon, before travelling to the airport for an evening flight. Much appreciated.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank 192ania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColinStevenson, General Manager at Art Series - The Chen, responded to this reviewResponded 4 weeks ago

Dear 192ania,

Thank you for the fantastic feedback regarding our Hotel and the amazing overstay promotion. I am gald you were able to take full advantage!
Thanks for visiting and we hope to welcome you back in the near future.

Kind Regards
Colin Stevenson
General Manager

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Reviewed September 12, 2018

Had to stay in the area for business and The Chen was perfect. Only down fall was no room service for late night and delivery services in the area are not that great. Would defiantly recommend and stay there again

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank vschembri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColinStevenson, General Manager at Art Series - The Chen, responded to this reviewResponded 5 weeks ago

Dear vschembri,

We really appreciate the 5 star review, thank you for staying with us and we hope to welcome you back in the very near future!

Kind Regards
Colin Stevenson
General Manager

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Reviewed September 7, 2018

The Chen is a lovely hotel located very close to Doncaster shopping centre. It was also easy to get into the city. We loved the rooftop pool - which was heated- which overlooked the city. The kids had a ball.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with this hotel
1  Thank lmhope08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColinStevenson, General Manager at Art Series - The Chen, responded to this reviewResponded 5 weeks ago

Dear lmhope08,

Thank you for staying with us at The Chen, we are delighted that your enjoyed your stay and you could share the amazing experience of our rooftop pool with your family. We really appreicate you taking the time to share your experience and hope that you choose to stay with us again soon.

Kind Regards
Colin Stevenson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2018

I've stayed in many hotels around the world and the by far is my favorite. It has a great vibe and the room felt therapeutic. I could just stay in that room forever. The staff were also extra helpful and gave me a present.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rkorda801989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura R, Front Office Manager at Art Series - The Chen, responded to this reviewResponded September 7, 2018

Hi rkorda801989,

what a fantastic review! We think our hotel is pretty special as well and we're glad to hear we're your favourite!

We can't wait to welcome you back!

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