We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No, no, no!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mountain Grand Guest House
Ranked #9 of 9 Hotels in Halls Gap
Haddenham, United Kingdom
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“No, no, no!!”
Reviewed 26 February 2012

My husband and I are on a 3 month holiday around Australia following our recent retirement.  I can honestly say this hotel was the worst hotel we have stayed in.

We paid good money for a 'luxury' two night stay b & b and dinner.

The room was small with an ensuite and although I think it was one of the 'refurbished' rooms, it was grubby and cheaply furnished.

The two members of staff we met apart from the owner, one started that day the other had been working there for 2 weeks - I think this should have been a warning!

The big joke was the restaurant.  

We arrived for dinner on the first night as instructed in the tight timeframe. We sat at one of 4 tables by the window,  we were asked to move to one of the other tables, also by the window, and we're told that all the tables had a number and we were not sitting at the one allocated to our room.  Fair enough in a busy restaurant  but there was a total of 3 tables occupied in the whole restaurant that evening!!  I had lamb fillets with Greek salad as a main.  All I can say is the meat was tough and the Greek salad consisted of a few lettuce leaves with a couple of minuscule  cubes of feta cheese and olives obviously straight from a jar.  My husband ordered a steak and he said it was okay.  The atmosphere was dismal to say the least.

Breakfast was a bigger joke - 'extensive' breakfast buffet consisted of a bowl of tinned pears and one of peaches.  Cereal and toast was also available. 

I did not expect luxury flat screen tv or marble hallways when I booked this guesthouse, I have stayed in many boutique, quaint, homely places all over the world and know what to expect with such discriptions but this place is a dirty dump and the owner must be out of touch with the realities of what people expect.

I don't know what other accommodation is available in Halls Gap but it must be better than this. I could go on and on but you get the idea!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

92 reviews from our community

Traveller rating
    25
    37
    7
    7
    16
See reviews for
3
70
3
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Officer
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 February 2012

We used to stay at the Mountain Grand more than 20 years ago so I was unsure how it would compare now.
We were not disppointed - we booked the dinner bed and breakfast package with a picnic lunch and afternoon tea upgrade.
The room was on the small size but was clean and comfortable. The dinner was excellent - plenty of choice and well cooked. It is not an upmarket gourmet place but is very good value for money and better than a lot of motel restaurants.
We were travelling to Adelaide so asked if we could have a packed lunch to take with us on the way - I would recommend this highly. It included everything including a mini cheese platter, chocolate and a drink - complete with cutlery and plates - we did not have to get anything extra at all.
The servcie on arival was a little patchy but probably to be expected on a weeknight in the off season.
When all the renovations are finished it will be an excellent venue for a small conference or business get together.
I am pleased to say that after all this time The Mountain Grand is still a great place to stay.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaOfficer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 February 2012

This old but nicely renovated guest house is very comfortable and brings back memories of past grandeur. Tastefully decorated with a mixture of the old and the new, with great background music. The food was very enjoyable, for example Alpine Trout, and the service was excellent.

Thouroughly recommended.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeoffK59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2012

We just spent 3 nights at the Mountain Grand & had a lovely stay..
The building is beautiful,; historical, warm & intriguing....
The room is small, but is what we expected from the description, we certainly weren't disappointed for the price we were paying.
Inclusive breakfast is basic but you can have as much as you like.
We really loved the guest lounge rooms with television and always had one to ourselves at night, very homely.
Just one tip: If you need to get on the road before breakfast, make sure you check out the night before, as the Manager was a bit put out by this request.
Otherwise an extremely relaxing & enjoyable stay with friendly & helpful staff.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heartwaves686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 January 2012

I booked this for a new years eve dinner thinking they would have something until midnight (being New Years) - only to find out they would close before midnight.

However we had already paid a deposit so couldn't back out. The venue itself is very beautiful and the live entertainment was okay. However for the amount of money we spent on the food was very disappointing.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Cara Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Halls Gap hotels

Show Prices
Show Prices
Show Prices
Show Prices
Melbourne, Australia
1 review
Reviewed 14 December 2011

we just spent two days at halls gap at the mountain grand boutique hotel rooms are comfortable clean and nice and quiet .the premises are secure with entry only by your own key the meals are of a high standard and not scrimped on. we had a lovely couple of days and
would recommend a stay to anyone

Room Tip: all rooms are very quiet.north facing rooms have ensuits.meals served in dining room are of excellen...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ken s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo, Australia
1 review
Reviewed 11 December 2011

Had read the reviews, and nearly did not go. That would have been a mistake,finished up having a great time , service is great, staff a delight,food well above average,rooms are very clean, as is the rest of the guest house.The entertainment is easy ,and free, all afternoon and evening.The people we met during our stay is what this place is really about. So to all the complainers , this is not the ritz, this is a guest house , and these people really try hard,so before you knock it , think about it.

Room Tip: Rear Rooms Attached to the Car Park are Quite
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alec-Shirl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Halls Gap hotels
3.0 km away
Mountain View Motor Inn & Holiday Lodge
0.3 km away
Comfort Inn Country Plaza Halls Gap
2.8 km away
The Grampians Motel & The Views Restaurant
Show Prices
Show Prices
Show Prices
1.0 km away
Gariwerd Motel
Gariwerd Motel
#1 of 9 in Halls Gap
674 reviews
6.5 km away
Blaze Rock Retreat
Blaze Rock Retreat
#1 of 1 in Pomonal
16 reviews
0.4 km away
Halls Gap Motel
Halls Gap Motel
#5 of 9 in Halls Gap
116 reviews
Show Prices
Show Prices
Show Prices

Been to Mountain Grand Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mountain Grand Guest House

Property: Mountain Grand Guest House
Address: 126 Grampians Rd, Halls Gap, Victoria 3381, Australia
Region: Australia > Victoria > Grampians > Halls Gap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Halls Gap
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mountain Grand Guest House 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
This is one of country Victoria’s last remaining traditional Guesthouses, now refurbished into a very comfortable small hotel in the heart of Halls Gap. With its balconies and unique facade, the Mountain Grand is a delightful place to call home after a big day exploring the Grampians. "The Balconies" Restaurant & "Cafe Grand" are so popular, especially on Saturday nights with mellow 30s to 80s live music - "the best music of all time" performed by a selected rotating parade of professional musicians. There are seven small & cozy guest bedrooms with fresh decor and en-suite bathrooms - 3 large rooms, some with spas. No pretentious 5 star luxury, just homely 3.5 star country comfort with wood fire sitting rooms, big screen TVs and club/cocktail bar. The whole property has WiFi. Full breakfasts and 3 course dinners are included in the tariff. Dinners are 3 courses of full choice of menu. Guests with special dietary needs are looked after by our caring chef. Breakfasts comprise an extensive buffet followed by individually cooked offerings. All are enjoyed in our restaurant "The Balconies" and the "Cafe Grand." The Indulgence Getaway also includes gourmet picnic lunches which are extremely popular for bushwalkers who are going to be in the mountains all day. On their return they are treated to our Chef's freshly baked afternoon teas. Guests will be well looked after by our friendly staff & will find enjoyment (to add to the dining experience) relaxing in the various lounge areas with service from the licensed club bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity.ca, Cancelon, Hotels.com, Agoda and Priceline so you can book your Mountain Grand Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Mountain Grand Hotel
Mountain Grand Guest House Halls Gap, Grampians, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing