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Melissa M

Awesome Overnight

5.0 of 5 bubblesReviewed Nov 17, 2022via mobile
Perfect service, use QR code in elevator, easy to order nearby enough to deliver warm, delivery person personable and nice what more would you ask !?! 🙂 very satisfied, will order again and keep up the awesome service
Date of stay: November 2022
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denakar deoraj, General Manager at avid hotels Nashville Airport, an IHG hotel, responded to this review
Responded Jun 2, 2023
Thank you for an awesome 5/5 review we appreciate you and thank you so very much for your stay with us at the Avid Nashville Airport Hotel. We look forward to seeing you in the not too distant future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (48)
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Reviewed October 30, 2022

Airport shuttle bus operating from early morning to midnight
Free breakfast with delicious mini-quiches
Clean, design rooms and lobby
Easily-reached receptionists
Easily reached by Uber/Lift/Taxis from the airport at 1AM in the morning
Bravo!

Room tip: Prepare for some noise from the landing planes
Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank KB-GDA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denakar deoraj, General Manager at avid hotels Nashville Airport, an IHG hotel, responded to this reviewResponded June 2, 2023

Thank you for an awesome 5/5 review we appreciate you and thank you so very much for your stay with us at the Avid Nashville Airport Hotel. We look forward to seeing you in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2022 via mobile

Very convenient airport pickup, hotel is nearly new. Rooms are well kept, lobby is nice and a decent breakfast is offered every morning including bagels, muffins, toast and sausage biscuits. Love the van ride downtown for $10 per person round trip also! Much cheaper than Uber/Lyft. Overall a great value in a hotel. There are planes flying over periodically but, in my opinion, they aren’t an annoyance. This is our second stay here and is our “go-to” place when we stay in Nashville.

Date of stay: October 2022
Trip type: Travelled as a couple
1  Thank KSU920
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denakar deoraj, General Manager at avid hotels Nashville Airport, an IHG hotel, responded to this reviewResponded June 2, 2023

Thank you for an awesome 5/5 review we appreciate you and thank you so very much for your stay with us at the Avid Nashville Airport Hotel. We look forward to seeing you in the not too distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2022 via mobile

Rooms are extremely small and compact. Front staff was double booking rooms. Unorganized and confused best describes them. I’m a long time IHG member. Contacted corporate twice with no concern. IHG is usually very good, this is my first experience with Avid and my last. Rooms are over priced for what is offered.

Date of stay: September 2022
Trip type: Travelled as a couple
1  Thank S9698MLronr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denakar deoraj, General Manager at avid hotels Nashville Airport, an IHG hotel, responded to this reviewResponded June 2, 2023

Thank you so very much for your stay with us at the Avid Nashville Airport Hotel. We apologize we were unable to provide you with the quality service that you deserve. We appreciate your feedback and hope you would give us a chance to make it up to you in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 16, 2022

Stayed three nights. Room was not cleaned everyday. First and second nights had fresh towels. Third day no fresh towels. had to ask night clerk for them. Complained second day in morning about not having body soap after making fuss at front desk third night was provided with soap. Had sign if you forgot something please let us know. Wife had not brought shower cap and when asked for one were told not available. Most upper class hotels have them. Third night room was not cleaned and had no fresh set of towels. Desk clerk did not offer any apologies or any compensation. Rooms are small and clean for first night but noisy due to planes landing and taking off at nearby airport.

Room tip: Backside rooms may be less noisy
Date of stay: July 2022
    • Value
    • Rooms
    • Service
1  Thank disgusted173
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denakar deoraj, General Manager at avid hotels Nashville Airport, an IHG hotel, responded to this reviewResponded June 2, 2023

Thank you so very much for your stay with us at the Avid Nashville Airport Hotel. We apologize we were unable to provide you with the quality service that you deserve. We appreciate your feedback and hope you would give us a chance to make it up to you in the not too distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 14, 2022

The rooms were quite clean, albeit smaller than average hotel rooms, still big enough. Staff at check in/out were pleasant. I was not bothered by airport noise. My flight was too early in morning to check out the complimentary breakfast. I'd stay here again.

Date of stay: July 2022
    • Location
    • Rooms
    • Service
1  Thank Susan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cain Higgins, Guest Services / Front Office at avid hotels Nashville Airport, an IHG hotel, responded to this reviewResponded July 16, 2022

Thank you for your feedback, Susan. We are thrilled that we were able to offer you a comfortable stay at Avid. We hope that when you visit us again, you can take advantage of our breakfast options! It was a pleasure serving you!

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