The Drury Inn chain does a good job providing average accommodations to business travelers. But, this cannot be said of the Nashville Airport property. Do not be fooled by other glowing write-ups you may have seen. Last week, I was given a room with a toilet that hadn't been flushed. In my first ten minutes there, a very large tentacled insect needed to be mashed against a wall. That night, the fire alarm went off twice. When I called the front desk the second time it happened, I was spoken to in an unmistakably rude manner by the attendant, who sighed into the receiver and suggested I should have known there was no fire because the alarm went off. He volunteered that kids playing around with the fire alarm is something that happens there a lot. The ultimate take away? How dare I expect anything better. Adding insult to injury, I chatted with the hotel's GM the next day. He never apologized for my front desk treatment, and bent over backwards to defend his staff rather than expressing any concern for my future business. By the way, the breakfast consisted of flavorless scrambled eggs and biscuits/gravy. The nightly nibbles were hot dogs, burgers, and other unhealthful fare.
Drury likes to market itself as the chain where "The Extras Aren't Extra," but you cannot count on basic hospitality coming with the price of your room.
- Official Description (provided by the hotel):
- Located at I-40 and Donelson Pike, the Drury Inn & Suites Nashville Airport is less than one mile away from Nashville International Airport and less than 10 miles away from downtown Nashville. Relax in our clean, comfortable rooms and enjoy free hot breakfast and 5:30 Kickback(R) evening menu. Experience "Music City" with Drury Hotels. ... more less
- Reservation Options:
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- Also Known As:
- Drury Inn & Suites Nashville Airport Hotel Nashville
- Drury Inn And Suites Nashville Airport
- Drury Inn Nashville
- Nashville Drury Inn
- Drury Nashville