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FarAway668731

false advertising

2.0 of 5 bubblesReviewed Mar 27, 2022
There is NOT a pool as clearly advertised. There is not a complimentary breakfast as clearing advertised. The complimentary breakfast is $8. there is a restaurant that is pretty expensive. No phone in room. No hot shower. no trash cans in room.
Date of stay: March 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Garden Inn
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Reviews (1,118)
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Traveller rating
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All reviews nashville airport the hilton garden inn front desk hilton brand room was clean airport shuttle would definitely stay here again hgi
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18 - 23 of 1,118 reviews
Reviewed March 25, 2022 via mobile

Location is great but be aware there will be overnight plane noise. It’s on the flight path. Staff was friendly but rooms weren’t as clean as you usually see in an HGI. Furniture was a little wobbly and other minor things. No Kleenex, for example.

Date of stay: March 2022
Trip type: Travelled on business
Thank paulg224
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 10, 2022 via mobile

I have stayed here before and it was quite good. The hotel renovations look nice but, the dining was underwhelming.

Dinner - only two low level red wines and others could not get various liquors. Also, out of some food products.

Breakfast - 7:15 AM - slow service, out of potatoes and breads were dismal. Had to ask for silverware after waiting 10 minutes for service.

Hope it improves for a future visit.

Date of stay: February 2022
Trip type: Travelled on business
Thank L9987LIsharonc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 24, 2022

Room initially provided still has guests in it and was not ready for check in. Coffee maker in the replacement room provided was not working. Internet connection was not working and you have to use a promotional code to connect to the internet.

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank SophD25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 14, 2022 via mobile

Stayed here because they usually have bar restaurant on site. This was closed due to staff shortage. Bought items from front desk and never received food and beverage credit due diamond members. Wonr stat here again
..better options nearby.

Date of stay: January 2022
Trip type: Travelled on business
1  Thank Geoexplore99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 12, 2022 via mobile

They not only kept the bar and kitchen open for us to dine there after a long drive. Absolutely great food and great service! The remodel looks amazing and it’s very clean. We will stay again in February.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank alison l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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