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“i asked two things a pillow and a rollaway bed..no one could take the time to help me.so dont expext courtesy!” 1 of 5 bubbles
Review of GuestHouse Inn & Suites Nashville/Vanderbilt

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GuestHouse Inn & Suites Nashville/Vanderbilt
Ranked #107 of 156 Hotels in Nashville
Asheville, North Carolina
1 review
“i asked two things a pillow and a rollaway bed..no one could take the time to help me.so dont expext courtesy!”
1 of 5 bubbles Reviewed 30 December 2010

i asked for two pillows because theres were flat and one per person..i have stayed at 29 dollor rooms that had better serveice than this palce..go to the family inn they are awesome!!!!!!!!!!!!!!!!!!!!we needed a rolloaway bed..the CHEERLEADERS WERE here so guess what we got NOTHING!!!!!!!!oh yea and because there were three adults going in diff. directions we had three keys they GAVE US and because the cheerleaders were here they wanted ours back...oh yea expect that your keys will have to be fixed 6 or 7 times a day...the pool is cold and the hot tub is empty and also very cold...dont let your child touch the tables out in the halls because they will FALL ON THEM..

Stayed December 2010, travelled with family
Helpful?
Thank ivynthemnts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Maryland
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 July 2010

Like many of the hotel's guests, we stayed here to be close to the medical facilities nearby. I checked around, and the rate here was a great value. The hotel provides a free drop-off/ pick-up shuttle. The rooms were quite adequate, nothing elaborate, but not at all shabby either. The beds, bath, and cleanliness were all fine, the microwave and fridge are very nice touches, and the wireless internet worked well. It's worth mentioning that one can easily walk to a great variety of restaurants, one of the closest being the Blackstone Brewpub, where the craft beer is superb.

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RaggedClaws49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 June 2010

My wife and I stayed 5 nights for the CMAFestival in June and we enjoyed our stay. We werent spending a ton of time in the room and we're not incredibly picky. The place was clean and kept. Our bedroom had a king bed (which is very firm, but didnt bother me), a nice bathroom, flat screen tv and a kitchenette area (sink, microwave, frig).

We're from Baltimore and found everyone in the hotel (and the city) to be very friendly. The service was great. The shuttle drivers were very nice and accomadating. The front desk was generally very helpful (especially John during the nightshift).

This is a big weekend for the the city and the hotel so it's possible that was a factor.

Not many cons really. We shared a room that had a door to an adjacent room. Though it was locked, it was obvious cigarette smoke managed to seep through. One front desk individual called us a cab and it turned out to be very shady. It was obvious it was not a cab at all, but rather a friend/relative. He did get us where we needed to go at a reasonable fare, but it was a little unnerving. I didnt see that individual at the desk again.

About $8-$10 cab to downtown. Very close to Vanderbilt U, though.

Oh, and the wireless internet was great!

The place didnt WOW us, but we enjoyed our stay.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chudso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 30 March 2010

My husband and I stayed here the last night of our trip. We were an hour early for check-in, but figured we would try. The guy at the front desk was very negative! He acted like we were wasting his time and kept saying over and over again that he was sure there was no way our room would be ready. Thankfully there was a lady at the front desk that was helpful. She looked up our reservation and what do you know our room was ready! The room wasn't anything special but it was very clean. The bed was very dissapointing! I was 7 months pregnant at the time and the bed was low to the ground and rock hard! I felt like I was sleeping on the floor!

The hotel was suppose to have Wireless-Internet but the internet was down until further notice. The worst part of our stay was when we got up in the morning and had NO hot water to take a shower. It turns out one of their boilers was down and if you were above the 2nd floor (we were on the 6th) you couldn't get hot water. We were given a 50% discount when we checked out, but only because my husband asked for a discount. The guy at the front desk never even looked him in the eye. Needless to say we will not be staying here again!

  • Stayed March 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank newlyweds53108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ontario
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 17 November 2009

Upon arrival at the Guesthouse Inn & Suites, my friends and I approached the font desk t check in. We were earlier than expected, and exhausted from our 11 hour drive there, but the employee working at the front desk was quick, and very helpful. We got a room on the 6th of 7 floors, the appearance of the hotel is nice, the lobby is open and welcoming, and very clean. The parking garage is easy to park/enter/exit from, with three floors. The elevator was a bit old, but worked just fine, our room was close to the elevator but we didn't hear a thing.

Our room was open, bright, clean, and overall nice. Granite counters, carpet floors, floral bedspreads, bright coloured walls. The air worked great too. We had an okay view from our window, mostly just houses, a parking garage, etc. The microwave and fridge worked great, The only negative thing about the room was the garbages were small.

Maid service was great. The second day she didn't make our beds or vaccum the floor, but left us a note stating they weren't done due to personal belongings left on floor/beds.. we did leave the room a bit messy so i appreciated that they did what they could.

The breakfast food was just okay. Cereal/muffins/pastries/bread were all delicious. Coffee was okay, tea, water, apple juice, and orange juice were also available, and oatmeal. Waffles werethere too, but we didn't eat any, and the hardboiled eggs had a strange texture.

Front desk employees were all extremely nice, and so were all the people in Nashville.

Location: $5 cab ride to Music City area, $8 cab ride downtown or a 20 minute walk. I didn't see any sketchy people around our hotel

We did visit the Holiday Inn Music City and it was much older, and not as clean. The front desk employees weren't around much to monitor the security of the building, and there were a lot of parties going on there. Guesthouse Inn And Suites was very secure, you had to swipe your room key to get in after 10pm, and i'm pretty sure we were the loudest people in the hotel (which wasn't very, although we did have late nights we spent most of them downtown or at our friends hotel Holiday Inn)

I would definitely reccomend this hotel, great value, and great for a weekend getaway.

  • Stayed November 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank michellefromontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh NC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 31 December 2007

I expected more based on the cost of the room.. Lighting was so bad I had to use a flashlight to find clothes. The bedspread was the old floral and the towels felt like sandpaper. The fan in the bathroom was noisy and did not have a separate switch. The ice machine was across the hall from my room, very noisy, and used all hours. Then there was the woman in the driveway begging and no one at the desk when i entered and tried to report her. And the heated pool was cold.

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank SusanjRaleighNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 10 October 2007

Well, I would have to agree with some of the earlier reviews on this property. It is fine for one night - but I would not want to stay longer. The room was clean enough - but if my 16 year old complains that it is dusty - that definitely says something. The bathroom was clean, but the room itself had not been thoroughly cleaned for sometime. I always check under the beds to make sure we have everything packed up before we check out and there was dust, wrappers, etc there. Our room was next to the parking garage and unfortunately the problem with this was not discovered until we were ready for bed. The garage is very brightly lit and the one curtain did not completely cover the window. Housekeeping banged on the door at 9:00am - luckily we were already awake and almost ready to check-out. As check-out time was 12:00 and we were only staying one night - I found this intrusion extremely unusual. Breakfast was cereal, muffins, coffee and the waffles which were OK as well. As the room was fairly cheap, the value was in the location and price - but next time I would stay elsewhere.

  • Liked — location
  • Disliked — cleanliness, too much exterior light at night
  • Stayed October 2007, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank travelcrazy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GuestHouse Inn & Suites Nashville/Vanderbilt

Property: GuestHouse Inn & Suites Nashville/Vanderbilt
Address: 1909 Hayes St, Nashville, TN 37203-2316
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #107 of 156 Hotels in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn & Suites Nashville/Vanderbilt 2*
Official Description (provided by the hotel):
Business is closed. ... more   less 
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Also Known As:
Guesthouse Inn And Suites At Vanderbilt
Guesthouse Inn & Suites At Vanderbilt Hotel Nashville
Guesthouse Inn And Suites Nashville
Guest House Inn Nashville Suite

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