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All reviewscookiesa pet friendly hoteltanger outletstitanic museumone bedroom suitebeautiful lobbygreat place to staylobby areafront desk staffconvenient locationfire pitbreakfast staffexcellent stayloved this hotelfull kitchenclean roomswould definitely stay here again
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Reviewed April 4, 2018

Stayed for one night on Easter weekend for a quick getaway. Hampton Inn breakfast is quick and easy to avoid a long wait at most area pancake houses. Hotel had good parking and was easy to get in and out.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with Hampton
Thank Emma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

The two room queen suite was perfect for our 5 adults and 5 kids. Kitchenette included all the dishes needed but we didn't use. We were only there one night and ate the free breakfast and did late check out. The breakfast is fabulous. Easy to get in and out. The beds were comfortable and shower was great, hot and good water pressure. Unit was very clean. Would definitely stay here again!

  • Stayed: March 2018, travelled with family
    • Value
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Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

This is a great place if you have a pet. We stayed in a suite that had a two-burner stove top, full sized refrigerator, and dishwasher. We did use the kitchen for dinner, however the daily breakfast variety was taken advantage of with pleasure. In the evenings, the staff had snacks available (popcorn one night, cookies another). Coffee and hot cocoa were always ready for guest. The lobby was beautifully designed to allow a large number of guest to roam and dine while maintaining a sense of coziness with family. And if you just want a few minutes away from everyone, there are a couple of fireplaces in the lobby to warm up to. Maybe you can catch a game of checkers with another guest as well. There is one washer and dryer located at the exterior near the lobby that we took advantage of. A pet walking area is located on both sides of the hotel and were kept up. Overall a bit pricey, however a great places to stay with the family (and pet).

  • Stayed: March 2018, travelled with family
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Review collected in partnership with Hampton
Thank BobAS7375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2018

The room was clean and roomy. The staff provided friendly service. There were lots of choices provided for the complimentary breakfast. Everything we needed was in the room. We had a great stay at this location.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with Hampton
Thank joyceegarne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sherry s, General Manager at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this reviewResponded April 2, 2018

Thank you for your wonderful comments about our hotel. We strive to provide excellent customer service and clean comfortable rooms to all our guests and we're glad that we met your expectations. We hope to see you again for a future visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018

Hotel room was cancelled weeks in advance. On the day of check in it was showing as booked again. When I called to speak to someone, I was told they would cancel it and it would be taken care of. Later that evening it was showing as cancelled but then a new reservation was made by the front desk but this time at a higher price. When I called the next day, I was told there was nothing that could be done and I needed to contact the general manager. I emailed the manager twice and she has yet to respond. My credit card was charged the higher price. Poor recovery and communication from the hotel.

  • Stayed: March 2018, travelled with friends
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Review collected in partnership with Hampton
Thank Aquageo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sherry s, General Manager at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this reviewResponded April 1, 2018

I apologize for the lack of communication with the hotel . Unfortunately I didn’t receive an email from you but I will br happy to take the charges off your credit card
Again please accept my apology for the confusion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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