My sister and I stayed at Maggies Cabin, one of Townsend View Cabin Rentals properties from May 9 to May 11, 2017. This jplace looks and sounds great online and is charming from the outside. But soon after entering the cabin we found that there were many problems. The toilet sits on wooden blocks and when you sit on it you go for a ride. It rocks and sinks and bounces about. It feels like it may fall through the floor, which seems to be rotting. The cabin is dirty. The cooking pots and pans are mostly old, worn, badly scratched teflon. Some are actually dirty. The screened back porch, which we looked forward to enjoying, is a storage place for yard tools, hoses, buckets and junk and is filthy. There is no table on the porch. There was a hot tub which appeared to be leaking. We did not use that. The instructions for the tv were unclear and when I called Sherry for clarification she determined that she didn't know how to get it working and could not come to help or send anyone else. When I asked "So you're saying we're stuck?" she replied "Yes". Her answer for the dirty pots was that the cleaning people could not be responsible to see that they had been cleaned properly. The answer for the dirty condition of the cabin was that the cleaning crew was new. But it was clear that the dirt was very old. The furniture was peeling varnish and scarred. A lamp shade was filthy and had a hole in it. The oven was not working and had a note on it that a part had been ordered. However a guest before us had written "How long has it been this way?" This was a very disappointing experience that I don't want others to have. There was no wifi and no phone service. And Sherry was clearly not interested in helping when I called about the tv. Fortunately it was only a two night stay.
- Official Description (provided by the hotel):
- Townsend View Rentals offers Vacation Cabins, Chalets, Rooms and Homes on the Peaceful Side of the Smokies in Townsend & Laurel Valley. ... more less