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“Perfect balance of quality and price”

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Holiday Inn Express-Burleson
Ranked #6 of 9 Hotels in Burleson
Finland
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Perfect balance of quality and price”
Reviewed 20 March 2011

DFW area has the best price to quality ratio in the world when it comes to hotels and this hotel was no exception. Being a Holiday Inn Express, it doesn't have quite the bells and whistles of an Intercontinenal. But, for anyone who cares more about a well fitted-out room, a quiet night, convenience and friendly services, this is a really good place to stay.

The hotel is alongside a bunch of hotels and restaurants right next to i-35 west. It is set well back though, so there is no noise or bustle / it was actually very quiet. That said, there must be 100 restaurants within a mile. Add to that Albertsons and most well known franchises and it is hard to know what you would be missing in the way of shopping. It is about a 20 minute drive from Ft Worth about 30 to Arlington and about 45-50 minutes from DFW airport if traffic is flowing well. For a Cowboys game, there may be closer hotels but I would consider this within striking distance.

The room I had was well kitted out with a microwave, iron and ironing board, coffee stuff, a decent sized desk, sofa, tv and jacuzzi. The jacuzzi was a little bit odd because it was in the main bedroom area rather than a separate room. The shower worked well - plenty of hot water. The bed was not overly firm compared to say, your average Hilton bed.

Breakfast was plentiful and decent. First time I have seen an automated pancake maker - genius. Other foods included cereals, scrambled eggs, bacon, biscuits, bananas, a pasty cabinet with muffins of all descriptions, breads etc. Coffee was also provided along with juice, although the juice seemed pretty sugary. That was after tasting the cinnamon rolls too. In any case, it was a good, filling meal and good value as an inclusion in the price.

There is a swimming pool indoors and there is also a fitness center with about 3 or 4 treadmills. I did not use it so that was just an impression at a glance.

The final comment is about the service. I thought the people running the place were really nice and friendly - very welcoming. And, the true proof in the pudding of whether I would return: yes, definitely.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suomessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyManager, General Manager at Holiday Inn Express-Burleson, responded to this review, 22 March 2011
Thank you for your review on tripadvisor. We only strive to provide the best accommodations and customer service for all of our valued guests.

We take pride in our hotel and also our staff . We would only hope to see you again in the near future!

Best regards,

Management
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Russian first
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English first
Houston, Texas
1 review
Reviewed 17 September 2010

I have stayed at the Holiday Inn Express many times. It is always very clean and the furnishing are very nice. The front desk folks are very nice.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaston01_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyManager, General Manager at Holiday Inn Express-Burleson, responded to this review, 16 November 2010
Thank you for your review of our hotel here at the Holiday Inn Express Burleson. We value all of our guests bad or good reviews. We are delighted to hear that your experience was a positive one and we hope to see you back with us soon.

We have just renovated our indoor pool to keep our hotel looking fresh and new for guests either coming for leisure travel with family or business.

Thank you for choosing Holiday Inn Express Burleson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2010

I stayed at this Hotel March 20th for a HS class reunion. GREAT girl at the front desk and room was really nice. Beds and pillows were awsome...my problem arose when I went to visit classmates in another room....upon my return someone was laying in my bed...seems the guy couldn't get his key to work (are that was the story he gave). He said he didn't want to go to the front desk so he paid the maid to use her passkey. My purse with credit cards and all information was in there...I was so scared I grabbed my things and just left the hotel...I tried to call back to the hotel after I got my bearings and only got a recording so I shot an e-mail off to the company. That was 5 days ago still no response...(if anyone knows how to contact them I would appreciate the info). The maid that did this was steady appologizing as I was leaving......this could have been a thief,a rapist....very scary...will never stay there again. I give the service as poor ONLY because of the maid....other staff was Excellant!

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sherry222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyManager, General Manager at Holiday Inn Express-Burleson, responded to this review, 23 November 2010
We deeply apologize for your bad experience you had at our hotel. We have taken extra precautions to avoid future mishaps such as yours. We took extra measures by training our staff about safety and security for all our valued guests.

We have had new management recently and we are doing our best to improve in every way possible.

Sincerely,

Vicky/Management
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Mount Juliet Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 March 2010

This Holiday Inn Express was an exceptional value, and we highly recommend it. It is a relatively new hotel, with very nice amenities, including a hot & cold breakfast bar that was above average. We were there for five days, and were very impressed with the cleanliness, neatness, and care of the hotel. The rooms were very comfortable, and well maintained. In spite of the fact that the hotel is not far off of the interstate, it was very quiet and pleasant there. Most importantly, every single staff member we encountered during our stay was exceptionally pleasant, friendly, courteous and helpful. The management of the hotel is to be commended for creating such a pleasant staff of employees.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrGoosey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyManager, General Manager at Holiday Inn Express-Burleson, responded to this review, 23 November 2010
Thank you for your positive feedback regarding your recent stay with us here at the Holiday Inn Express Burleson. We continue to strive for perfection in order to give our guests a great experience every time they stay at our facility.

We hope to see you back with us soon!
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Texas
1 review
Reviewed 8 October 2009

When I got there and wanted to pay cash I was asked to put down a $250.00 deposit, which I had but needed to feed my family with. She said I either needed to put a deposit or a credit card on file, she argued with me and then it dawned on me. My sister guaranteed the room with a credit card. Why can't I pay cash? It was a huge hassle. And then the whole reason we stayed here was because they had a heated indoor pool and it was chilly outside. It turned out to be ice cold and the kids didn't get to swim for long, it was just too cold. It was a real dissappointment. I think I will stay in another town before I would come back to this hotel. Thanks anyway.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColdBloodedReaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tx
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 June 2008

Stayed one night.

Room was extremely clean and very quiet.

No smoking is a plus.

Bed comfortable.

Good water pressure in shower.

Friendly staff.

Overall good experience, would stay again.

Stayed June 2008
Helpful?
1 Thank achristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2007

This new hotel was great all the way around. We arrived late and the staff was very courteous and even called me on my cell to see if we were still coming to save the room. I arrived with a livestock trailer and 3 kids. The front desk made sure to let me know where the security cameras were in the parking lot so that our truck and trailer were in view. The kids couldn't wait to get to the pool and hot tub, the pool isn't huge but big enough. Once we arrived at our room it equalled in value to the $350+ Hilton that I'd stayed in at Austin a week or so before. It was a very nice surprise. Two thumbs up from me.

  • Liked — The rooms were extremely high quality, from bedding to bath products.
  • Stayed March 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ashale727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express-Burleson

Property: Holiday Inn Express-Burleson
Address: 13250 Jake Ct, Burleson, TX 76028-2936
Phone Number:
Region: United States > Texas > Burleson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Burleson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express-Burleson 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Holiday Inn Express & Suites Burleson makes a commitment to provide you a clean, comfortable guest room. We are minutes from DFW Airport, Texas Motor Speedway, Texas Stadium, Six Flags, the Ballpark of Arlington, Kinkade Art Gallery and much more. Whether you are visiting the Burleson area for business or pleasure our priority is to accommodate your every need for a relaxing, entertaining and productive stay at our hotel. Our guest rooms will make all travelers feel right at home. Each room features soothing natural textiles and rich wood furnishings. Our beds provide comfort, support and luxury, allowing a wonderful slumber. Our spacious and stylish guest rooms include all the necessities for an unforgettable stay. Each room, as well as our lobby area, is equipped with free WI-FI. Our free hot breakfast is served from 6-10 every morning. Our manager's reception every Tuesday/Thursday from 5-7 pm for all guests, allows you to easily unwind and relax in the evening. Our meeting facilities include flexible space designed in sumptuous jewel tones with the latest in conferencing technologies for up to 65 persons for a seated dinner. Release the day s stress in our fitness center, indoor pool or hot tub. Indulge yourself in the unparalleled comfort we offer and where first class service is a norm rather than an exception. We offer all the possibilities for family getaways, romantic escapades and business meetings. Holiday Inn Express & Suites-Burleson has the perfect solution for you. ... more   less 
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Also Known As:
Holiday Inn Express-Burleson Hotel Burleson
Holiday Inn Burleson
Burleson Holiday Inn

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