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“Great Hotel”

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Best Western Cleveland Inn & Suites
Ranked #2 of 7 Hotels in Cleveland
Shiner, United States
1 review
“Great Hotel”
Reviewed 1 January 2014

Very clean hotel. Excellent service. Great continental breakfast. Room was spacious and very clean. They had a fridge and microwave in the room. The a/c unit in the room worked great. Location was great. I have stayed here before and the service is still the same, it's great! I would recommend this hotel to anyone staying in Cleveland. There is a store/gas station next door. There is also a Popeye's Chicken place next door. Right off interstate/highway 59. Awesome!

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    85
    41
    13
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    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Riverside, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 December 2013

I recently took a trip to Cleveland to visit family for the Christmas holidays. We booked a room at the Best Western and were very happy. The room was very clean and roomy. The beds were very comfortable. The staff at the hotel was very friendly and informative. The continental breakfast was good and the dining room was clean. The hotel is right off of the freeway and easy to access. I ended up leaving my phone charger in the room and the staff called me and offered to mail it to me. I will definitely be staying here when I come back to Cleveland. I highly recommend this hotel.

Stayed December 2013, travelled with family
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, United States
2 reviews
Reviewed 30 December 2013

Best Western Cleveland was very clean and quiet although located right off highway. Room was a nice size & comfortable. Hotel staff was welcoming & accommodating. Pool was small, but since it was a chilly night, we didn't use it. Great rate for this 2 queen sized room, too... we'll definitely be returning to this hotel in the future.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vanessa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport, United States
1 review
Reviewed 4 December 2013

We stayed two nights in two separate rooms. Both rooms had the sweat and body odor in the room, especially in the upholstery and the bedding. The first room had ants all over the bathroom lavatory and counter. I did tell the hotel clerk about the ants on checkout. She said they had the problem in the other bathrooms.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nyla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livingston
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 December 2013

I was so amazed by the Customer Service from the Staff at Best Western Cleveland Inn & Suites! The Beds were so cozy & comfortable that I fell asleep literally minutes after laying my head down! The Complimentary Hot Breakfast that had a little something for everyone! The Staff makes you feel like you are Family and I really appreciate it that!!

Room Tip: 3rd Floor is the Quietest - QQW - Double Queen with Kitchenette is very spacious and the View from t...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaneshoneypot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw, United States
2 reviews
Reviewed 25 November 2013

This hotel is located along US59 and TX150. It is well staffed and managed. The hotel is clean and in new condition. All amenities were in good working order and also it has free internet. The breakfast consists of cereals, breads, muffins, Danish's, Waffles, eggs, sausages, juice and coffee or tea. The breakfast bar is well staffed and stocked. We have stayed here 4 times in the last year and will stay there in the future and I can recommend it.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bixby, United States
1 review
Reviewed 20 November 2013

We had a wonderful stay at this hotel. The room exceded my expectaions. The bathroom was very spacious and clean. The king room included a comfortable chair and ottoman that was perfect for reading. The staff was outstand ing in every way. We also enjoyed the wide range of breakfast items that were offered. This Best Western was an A+.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jerry/barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Cleveland Inn & Suites

Property: Best Western Cleveland Inn & Suites
Address: 708 Highway 59 S, Cleveland, TX 77327-6057
Phone Number:
Region: United States > Texas > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Cleveland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Cleveland
Cleveland Best Western

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